2011 Sprinter 3500 Recall: Suspension
NHTSA campaign 11V323000 · Suspension · filed Jun 13, 2011 · verified Jul 30, 2026
The defect
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
The risk
THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
SPRINTER SAFETY RECALL NUMBER IS 2011100006.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More Sprinter 3500 recalls
- 2004–2008 Sprinter 2500 and 1 other model — Equipment Adaptive/mobility
- 2005–2006 Sprinter 2500 and 1 other model — Equipment Adaptive/mobility
- 2005–2006 Sprinter 2500 and 1 other model — CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR…
- 2006 Sprinter 2500 and 1 other model — ON CERTAIN TRUCKS BUILT ON DODGE AND FREIGHTLINER CHASSIS…
- 2003 Sprinter 2500 and 1 other model — ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL…
Other campaigns involving Sprinter vehicles
Source: NHTSA recall database, campaign 11V323000 (manufacturer number 2011100006). Data last verified Jul 30, 2026.