2004–2008 Sprinter 2500, 2004–2008 Sprinter 3500 Recall: Equipment Adaptive/mobility
NHTSA campaign 08V387000 · Equipment Adaptive/mobility · filed Aug 6, 2008 · verified Jul 30, 2026
The defect
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
The risk
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Affected vehicles
Related recalls
More Sprinter 2500 recalls
- 2011 Sprinter 2500 — Seats
- 2007 Chevrolet 1500 and 7 other models — Equipment Adaptive/mobility
- 2003–2006 Sprinter 2500 — Equipment
- 2005–2006 Sprinter 2500 and 1 other model — Equipment Adaptive/mobility
- 2005–2006 Sprinter 2500 and 1 other model — CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR…
Other campaigns involving Sprinter vehicles
Source: NHTSA recall database, campaign 08V387000. Data last verified Jul 30, 2026.