2009–2010 MCI D4005, 2009–2010 MCI D4505 Recall: Seats
NHTSA campaign 10V409000 · Seats · filed Sep 9, 2010 · verified Jul 30, 2026
The defect
MCI IS RECALLING CERTAIN MODEL YEAR 2009-2010 D4005 AND D4505 MOTOR COACHES EQUIPPED WITH A NATIONAL SEATING COMPANY DRIVER'S SEAT CONTAINING A STABILUS BLOC-O-LIFT SHOCK. THE DRIVER'S SEAT SHOCK DAMPER MAY BREAK ALLOWING THE DRIVER'S SEAT TO UNEXPECTEDLY DROP TO THE FLOOR WITHOUT WARNING.
The risk
IN THE EVENT THIS SHOULD OCCUR WHILE THE BUS IS IN OPERATION, THE DRIVER MAY LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
MCI WILL NOTIFY OWNERS AND REPLACE THE SEAT SHOCK AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
MCI'S RECALL CAMPAIGN 349.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Affected vehicles
Related recalls
More MCI D4005 recalls
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- 2014–2018 MCI D4000 and 4 other models — Red beacon lighting on the Threshold Warning System (TWS)…
- 2021 MCI D4000 and 7 other models — Fuel tubes between the fuel rail and the injectors for…
- 2018 MCI D4000 and 8 other models — Main Distribution Panel (MDP) located within the battery…
- 2017–2018 MCI D4000 and 7 other models — Sealing washer may not seat correctly in the pilot bore…
Other campaigns involving MCI vehicles
Source: NHTSA recall database, campaign 10V409000 (manufacturer number 349). Data last verified Jul 30, 2026.