2000–2001 Orion II Recall: CERTAIN ORION BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT…
NHTSA campaign 04V509000 · Equipment Adaptive/mobility · filed Oct 19, 2004 · verified Jul 30, 2026
The defect
CERTAIN ORION BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
SURE-LOK WILL CONDUCT THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. OWNERS SHOULD CONTACT SURE-LOK AT 1-866-787-3565 OR ORION AT 905-403-1111.
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
More Orion II recalls
- 1992–1998 Orion II and 3 other models — Power Train
- 1998–2004 Orion II and 1 other model — ON CERTAIN TRANSIT BUSES, THE FUEL LIFT PUMP COULD FAIL IN…
- 1995–2001 Orion II and 2 other models — CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS…
- 1999 Freightliner Argosy and 18 other models — VEHICLE DESCRIPTION: TRUCKS, SCHOOL BUS AND MOTOR HOME…
- 1998–2000 Orion II and 2 other models — VEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH VANNER 60…
Other campaigns involving Orion vehicles
Source: NHTSA recall database, campaign 04V509000. Data last verified Jul 30, 2026.