2000–2004 Mid Bus AT, 2000–2004 Mid Bus Guide, 2000–2004 Mid Bus Guide XL Recall: CERTAIN 2000-2004 MY MID BUS SCHOOL BUSES EQUIPPED WITH SURE-LOK…
NHTSA campaign 04V503000 · Equipment Adaptive/mobility · filed Oct 6, 2004 · verified Jul 30, 2026
The defect
CERTAIN 2000-2004 MY MID BUS SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13 FOR USE ON CERTAIN SCHOOL AND TRANSIT BUSES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE SEAT OCCUPANT AND/OR OTHER PASSENGERS.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
ONCE THE BUS OWNERS HAVE BEEN IDENTIFIED, SURE-LOK WILL NOTIFY MID BUS' CUSTOMERS AND REPLACE THE DEFECTIVE PART FREE OF CHARGE. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR BUSES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Affected vehicles
Related recalls
Other campaigns involving Mid Bus vehicles
Source: NHTSA recall database, campaign 04V503000. Data last verified Jul 30, 2026.