2020 RAM Promaster back over prevention problems
10 owner complaints filed with NHTSA name the back over prevention on the 2020 RAM Promaster — 25% of all complaints for this model year.
What owners report
“The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.”
filed Jun 17, 2026
“The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V552000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that…”
filed May 21, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Cracks in the microprocessor may cause the vehicle's rearview camera image not to display…Campaign 25V552000 · Aug 26, 2025
Back Over Prevention problems in other Promaster years
| Year | Reports | Share |
|---|---|---|
| 2022 Promaster | 1 | 2% |
| 2021 Promaster | 23 | 22% |
| 2019 Promaster | 2 | 4% |
Other reported problem areas on the 2020 RAM Promaster
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.