2019–2020 Dodge Journey, 2019–2021 RAM Promaster Recall: Cracks in the microprocessor may cause the vehicle's rearview camera image…
NHTSA campaign 25V552000 · Back Over Prevention · filed Aug 26, 2025 · verified Jul 30, 2026
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Affected vehicles
Related recalls
More Dodge Journey recalls
- 2017–2018 Dodge Journey — Amber side reflex reflector assembled into the headlamp may…
- 2018–2019 Dodge Grand Caravan and 3 other models — Rear brake caliper pistons on these vehicles may have an…
- 2018 Chrysler 300 and 16 other models — Powertrain control module may be equipped with a voltage…
- 2018 Dodge Journey and 3 other models — Backup camera may experience a loss of image display while…
- 2018 Dodge Journey — When reverse gear has been selected, the rear camera view…
Other campaigns involving Dodge vehicles
- 2024–2025 Dodge Charger EV and 1 other model — A software error may cause the instrument panel display to…
- 2023 Chevrolet Express 2500 and 12 other models — Please refer to Rollx's recall report for specific model…
- 2024 Alfa Romeo Tonale PHEV and 1 other model — Brake pedal may collapse and cause a loss of brake function
Source: NHTSA recall database, campaign 25V552000 (manufacturer number 59C). Data last verified Jul 30, 2026.