2018 RAM 5500 problems & reliability
37 owner complaints filed with NHTSA for the 2018 RAM 5500, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2018 RAM 5500 vehicles were involved in 29 fatal crashes with 2 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes → | 12 | 32% |
| Service Brakes, Hydraulic → | 12 | 32% |
| Wheels | 5 | 14% |
| Power Train | 4 | 11% |
| Vehicle Speed Control | 4 | 11% |
| Electrical System | 2 | 5% |
| Steering | 2 | 5% |
| Suspension | 2 | 5% |
| Unknown OR Other | 2 | 5% |
| Back Over Prevention | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“Subject: Complaint Regarding Delayed Safety Recall Repair – 2018 Ram 5500 (Recall C4B / NHTSA Recall 24V-896) I own a 2018 Ram 5500 Chassis Cab, VIN [XXX]. My truck is subject to Safety Recall C4B (NHTSA Recall 24V-896) involving the ABS Hydraulic Control Unit (HCU). I have attempted to have this safety recall…”
Service Brakes · filed Jul 28, 2026
“The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated…”
Service Brakes, Hydraulic · filed Jul 27, 2026
“Ref NHTSA 24v-896, Recall C4B The problem started back in 2021 when the anti-lock brake Hydraulic Control Unit failed. It was replaces and then it failed again in Dec 2024 while on vacation. When returning home in Jan 2025, the truck was brought to the dealer for repair. It was found to have failed again and told that…”
Suspension · filed May 4, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
Recall Query RQ25003 · opened Jul 3, 2025 · open
Technical service bulletins
307 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 RAM 5500. The 10 most recent:
Sensor - turbocharger speed
113744 · Service Bulletin/Repair Instructions · issued Jul 29, 2026
Sensor - turbocharger speed
113742 · Service Bulletin/Repair Instructions · issued Jul 29, 2026
Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
S1203000003 REV.A · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Backup Camera Poor Image Quality Inspection
S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
For Dealer awareness, HD truck, eliminate 1 of 2 M8 Joints for Sidestep bracket to Body Attachment, Bolt and rivet (06102165AA, 06511062AA) per TCR # 402632, CN 80403-T18
9100831 · Service Bulletin/Repair Instructions · issued Jun 4, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 RAM 5500 has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 RAM 5500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.