2017 RAM 5500 defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2017 RAM 5500. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
  Recall Query RQ25003 · opened Jul 3, 2025 · still open

  The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models incl…

• Front Driveshaft Failure
  Preliminary Evaluation PE19017 · opened Dec 12, 2019 · closed Oct 22, 2023

  On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, …