2020 RAM 3500 defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2020 RAM 3500. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• High pressure fuel pump failure
  Engineering Analysis EA23001 · opened Mar 17, 2023 · still open · led to recall 24V957

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engin…

• High pressure fuel pump failure
  Preliminary Evaluation PE21021 · opened Oct 14, 2021 · closed Apr 14, 2023

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On N…