2024 Polestar Polestar 2 service bulletins & manufacturer communications
82 manufacturer communications are on file with NHTSA for the 2024 Polestar Polestar 2. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 82
- This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.36569.5.0 · Technical service bulletin · Unknown OR Other · issued Jun 26, 2026
- This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see atta…37516.3.0 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2026
- This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black a…37439.5.0 · Technical service bulletin · Electrical System · issued May 23, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844.8.0 · Technical service bulletin · Exterior Lighting · issued May 6, 2026
- This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driv…37798.1.0 · Technical service bulletin · Power Train · issued May 2, 2026
- This is a TJ text only no attachments - If customer complains it is not possible to download or update third-party apps follow advice under "Service" Workaround is to perform a "fa…37517.3.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a TJ - Text plus 3 PD's - If customer complains about any of the symptoms regarding Bluetooth / Cellular as noted in this TJ Do not replace any components for this issue, f…37723.1.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a TJ - text only, no attachments - f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing…37797.1.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844.7.0 · Technical service bulletin · Exterior Lighting · issued Mar 21, 2026
- This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black a…37439.4.0 · Technical service bulletin · Electrical System · issued Mar 7, 2026
- This is a Technical Journal: Connectivity Certificates36628.3.0 · Technical service bulletin · Unknown OR Other · issued Mar 6, 2026
- This is a Technical Journal: Text Plus 1 .jpg Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out37385.3.0 · Technical service bulletin · Power Train · issued Mar 6, 2026
- This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".37475 · Technical service bulletin · Unknown OR Other · issued Feb 12, 2026
- This is a Technical Journal: Text file + mp3 file Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly37314 · Technical service bulletin · Power Train · issued Feb 7, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844 · Technical service bulletin · Exterior Lighting · issued Dec 20, 2025
- This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA. If the no…37413 · Technical service bulletin · Unknown OR Other · issued Dec 13, 2025
- This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head…37439 · Technical service bulletin · Electrical System · issued Dec 13, 2025
- This is a TJ If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service". There…37523 · Technical service bulletin · Fuel/propulsion System · issued Oct 31, 2025
- This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head…37439 · Technical service bulletin · Electrical System · issued Oct 29, 2025
- This is a TJ - Text only - No attachment - If the customer claims the Service Reminder Indicator (SRI) lamp is illuminated earlier than the actual service interval, please follow t…37242 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- This is a TJ - Text only - No attachment - If a customer reports that the DC charging power no longer exceeds 150 kW, please follow the advice under "Service".37475 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- This is a Technical Journal: PS Critical Guidelines for Replacing IHU. After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download I…37441 · Technical service bulletin · Unknown OR Other · issued Aug 6, 2025
- This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA. If the no…37413 · Technical service bulletin · Unknown OR Other · issued Jul 23, 2025
- This is a Technical Journal: PS IHU - Software Download failure. Follow procedure in Technical Journal.37439 · Technical service bulletin · Unknown OR Other · issued Jul 19, 2025
- This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.37396 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2025
- This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.37396 · Technical service bulletin · Unknown OR Other · issued Jun 6, 2025
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out37385 · Technical service bulletin · Power Train · issued Jun 6, 2025
- This is a Technical Journal: Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly37314 · Technical service bulletin · Power Train · issued Mar 20, 2025
- This is a Technical Journal: Noise From The ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly37314 · Technical service bulletin · Power Train · issued Mar 20, 2025
- This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later37289 · Technical service bulletin · Exterior Lighting · issued Feb 27, 2025
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844 · Technical service bulletin · Exterior Lighting · issued Feb 27, 2025
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Feb 20, 2025
- This is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.36655 · Technical service bulletin · Structure · issued Feb 6, 2025
- This is a Technical Journal: AC Compressor Drilling Noise. Proceed with replacement of the AC compressor bracket spring kit37104 · Technical service bulletin · Unknown OR Other · issued Dec 18, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Dec 10, 2024
- This is a Technical Journal: Shudder/Vibrations during acceleration. If shudder/vibration is still present in seat/structure during medium-to-hard acceleration replace both rear dr…37151 · Technical service bulletin · Power Train · issued Nov 21, 2024
- This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.36527 · Technical service bulletin · Suspension · issued Oct 31, 2024
- This is a Technical Journal: Green stripe/pixels on CSD. Software update.37127 · Technical service bulletin · Unknown OR Other · issued Oct 17, 2024
- This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer37102 · Technical service bulletin · Electrical System · issued Oct 3, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder i…36987 · Technical service bulletin · Back Over Prevention · issued Aug 13, 2024
- This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.37038 · Technical service bulletin · Electrical System · issued Jul 17, 2024
- This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout. 36851 · Technical service bulletin · Electrical System · issued Jul 4, 2024
- This is a Technical Journal: "Disconnect charge cable" message, none attached. An improved software is available in VIDA from 2024 week 26 and planned to be available via OTA a few…36931 · Technical service bulletin · Electrical System · issued Jul 2, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2024
- This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.36569.4.0 · Technical service bulletin · Unknown OR Other · issued May 20, 2024
- This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service36930.1.0 · Technical service bulletin · Unknown OR Other · issued May 8, 2024
- This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.36763.2.0 · Technical service bulletin · Equipment · issued Apr 24, 2024
- This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.36763.2.0 · Technical service bulletin · Equipment · issued Apr 16, 2024
- This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA35563.3.0 · Technical service bulletin · Equipment · issued Apr 5, 2024
- This is a Technical Journal: iCUP, â Searching for GPSâ message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.36694.4.0 · Technical service bulletin · Electrical System · issued Mar 6, 2024
- This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles36876.1.1 · Technical service bulletin · Electrical System · issued Feb 29, 2024
- This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary36418.3.0 · Technical service bulletin · Electrical System · issued Feb 21, 2024
- This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout.36851.2.0 · Technical service bulletin · Electrical System · issued Feb 15, 2024
- This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.36829.1.0 · Technical service bulletin · Back Over Prevention · issued Jan 30, 2024
- This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.36527.5.0 · Technical service bulletin · Suspension · issued Jan 24, 2024
- This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.36819.1.0 · Technical service bulletin · Electrical System · issued Dec 22, 2023
- This is a Technical Journal: Model Year 2024 Electrical Powertrain, First Year Policy36779.1.0 · Technical service bulletin · Electrical System · issued Nov 16, 2023
- Polestar 2 Updates.SMB00043P · Technical service bulletin · Equipment · issued Nov 6, 2023
- This is a Technical Journal: Software Update Fails and VIDA Canâ t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has ha…36577.5.0 · Technical service bulletin · Electrical System · issued Nov 2, 2023
- This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.36577.5.0 · Technical service bulletin · Electrical System · issued Nov 2, 2023
- This is a Technical Journal: Digital Key, intermittent function. A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.36604.2.0 · Technical service bulletin · Electrical System · issued Nov 1, 2023
- This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.36518.5.0 · Technical service bulletin · Trailer Hitches · issued Oct 31, 2023
- This is a Technical Journal: Digital Key, intermittent function. Perform software download.36604.2.0 · Technical service bulletin · Electrical System · issued Oct 30, 2023
- This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.36756.1.0 · Technical service bulletin · Electrical System · issued Oct 26, 2023
- This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.36527.3.0 · Technical service bulletin · Suspension · issued Oct 20, 2023
- This is a Technical Journal: Searching for GPS Message in DIM / CSD36694.2.0 · Technical service bulletin · Electrical System · issued Oct 3, 2023
- This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.36086.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: iCUP, â Searching for GPSâ message in DIM / CSD. Restart IHU via home button36694.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.36697.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: Replacement of OBC or HLCM, SW download failure. Perform a new software reload of unit.36664 · Technical service bulletin · Electrical System · issued Jul 12, 2023
- This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.36666.1.0 · Technical service bulletin · Equipment · issued Jun 27, 2023
- This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sof…36658.2.0 · Technical service bulletin · Equipment · issued Jun 22, 2023
- This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these im…36662.3.0 · Technical service bulletin · Equipment · issued Jun 22, 2023
- Service action s10239 description.S10239 · Technical service bulletin · Equipment · issued Jun 21, 2023
- Service action s10239 description.PB85-S10239 · Technical service bulletin · Equipment · issued Jun 21, 2023
- Service Journal.SJ 1001860P · Technical service bulletin · Equipment · issued Apr 25, 2023