2022 Polestar Polestar 2 service bulletins & manufacturer communications
134 manufacturer communications are on file with NHTSA for the 2022 Polestar Polestar 2. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 134
- This is a Technical Journal: Text plus 3 png files and 1 mp4 file CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.36569.5.0 · Technical service bulletin · Unknown OR Other · issued Jun 26, 2026
- This is a TJ - Text plus 1 PDF - If the customer reports the navigation map in the DIM become black during driving or at start-up, follow the instructions under "Service" (see atta…37516.3.0 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2026
- This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black a…37439.5.0 · Technical service bulletin · Electrical System · issued May 23, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844.8.0 · Technical service bulletin · Exterior Lighting · issued May 6, 2026
- This is a TJ - Text only - no attachment - Do not perform fault tracing or replace any parts before reading this journal. An acceleration constraint from a standstill when the driv…37798.1.0 · Technical service bulletin · Power Train · issued May 2, 2026
- This is a TJ text only no attachments - If customer complains it is not possible to download or update third-party apps follow advice under "Service" Workaround is to perform a "fa…37517.3.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a TJ - Text plus 3 PD's - If customer complains about any of the symptoms regarding Bluetooth / Cellular as noted in this TJ Do not replace any components for this issue, f…37723.1.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a TJ - text only, no attachments - f the customer complains about a significant HV battery SoC drop after parking, please follow the advice under "service". Work is ongoing…37797.1.0 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844.7.0 · Technical service bulletin · Exterior Lighting · issued Mar 21, 2026
- This is a Technical Journal - Text plus 1 .png attachment- If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black a…37439.4.0 · Technical service bulletin · Electrical System · issued Mar 7, 2026
- This is a Technical Journal: Connectivity Certificates36628.3.0 · Technical service bulletin · Unknown OR Other · issued Mar 6, 2026
- This is a Technical Journal: Text Plus 1 .jpg Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out37385.3.0 · Technical service bulletin · Power Train · issued Mar 6, 2026
- This is a TJ - Txt Plus 1 .mov attachment- - If the vehicle requires replacement of the EFAD unit due to an issue with the electric motor, please follow the advice under "Service".37582 · Technical service bulletin · Fuel/propulsion System · issued Jan 13, 2026
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844 · Technical service bulletin · Exterior Lighting · issued Dec 20, 2025
- This is a Technical Journal: Polestar Bellow noise If a noise occurs from the front drive shaft bellows during slow driving and/or turning (e.g., parking maneuvers), follow the ins…35811 · Technical service bulletin · Unknown OR Other · issued Dec 13, 2025
- This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA. If the no…37413 · Technical service bulletin · Unknown OR Other · issued Dec 13, 2025
- This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head…37439 · Technical service bulletin · Electrical System · issued Dec 13, 2025
- This is a TJ If a customer experiences a "Propulsion System Service Required" message in the DIM, and the DTC IEM P0CBC62 is stored, please follow the advice under "Service". There…37523 · Technical service bulletin · Fuel/propulsion System · issued Oct 31, 2025
- This is a Technical Journal - If during a Software Download (SWDL) at the workshop, and connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head…37439 · Technical service bulletin · Electrical System · issued Oct 29, 2025
- This is a TJ - Text only - No attachment - If the customer claims the Service Reminder Indicator (SRI) lamp is illuminated earlier than the actual service interval, please follow t…37242 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- This isa TJ - Text only no attachments - If a customer experiences a DIM message stating "Propulsion Service Required" and IEM P0A7A48 is stored, please follow the advice unde…37506 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
- This is a Technical Journal: PS Critical Guidelines for Replacing IHU. After replacing the IHU with one of the part numbers listed above, follow the steps below: 1. Download I…37441 · Technical service bulletin · Unknown OR Other · issued Aug 6, 2025
- This is a Technical Journal: PS IHU - Prior Approval. In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA. If the no…37413 · Technical service bulletin · Unknown OR Other · issued Jul 23, 2025
- This is a Technical Journal: PS IHU - Software Download failure. Follow procedure in Technical Journal.37439 · Technical service bulletin · Unknown OR Other · issued Jul 19, 2025
- This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.37396 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2025
- This is a Technical Journal: Window and Glass Claim Information Request. Submit a TIE report.37396 · Technical service bulletin · Unknown OR Other · issued Jun 6, 2025
- This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out37385 · Technical service bulletin · Power Train · issued Jun 6, 2025
- This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later37289 · Technical service bulletin · Exterior Lighting · issued Feb 27, 2025
- This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand…35844 · Technical service bulletin · Exterior Lighting · issued Feb 27, 2025
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Feb 20, 2025
- This is a Technical Journal: White patch defect in paint when removed rapgard. Expose to outside sunlight for 48hrs.36655 · Technical service bulletin · Structure · issued Feb 6, 2025
- This is a Technical Journal: Low Tire Pressure warning and DTC BCM-C00776836243 · Technical service bulletin · Wheels · issued Jan 11, 2025
- This is a Technical Journal: AC Compressor Drilling Noise. Proceed with replacement of the AC compressor bracket spring kit37104 · Technical service bulletin · Unknown OR Other · issued Dec 18, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Dec 10, 2024
- This is a Technical Journal: If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P…36316 · Technical service bulletin · Unknown OR Other · issued Oct 31, 2024
- This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.36527 · Technical service bulletin · Suspension · issued Oct 31, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: Issue connecting Digital Key with SW 3.2.4. Contact Support Needed.37084 · Technical service bulletin · Unknown OR Other · issued Sep 27, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Sep 26, 2024
- This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder i…36987 · Technical service bulletin · Back Over Prevention · issued Aug 13, 2024
- Polestar Automotive USA Inc. on behalf of Polestar Performance AB, have decided to launch Service Action S10227 on certain model year 2021 – 2023 Polestar 2 vehicles. Polestar…S10227 · Technical service bulletin · Unknown OR Other · issued Jul 18, 2024
- This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.37038 · Technical service bulletin · Electrical System · issued Jul 17, 2024
- This is a Technical Journal: ESM Communication DTC’s. Replace front ESM unit according to VIDA.35888 · Technical service bulletin · Unknown OR Other · issued Jun 13, 2024
- This is a Technical Journal: If a customer experiences a "Propulsion Service Required" message displayed in the DIM in combination with DTC IHFA P06030. Perform software download.36983 · Technical service bulletin · Unknown OR Other · issued Jun 12, 2024
- This is a Technical Journal: If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P…36316 · Technical service bulletin · Unknown OR Other · issued Jun 12, 2024
- This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary36418.4.0 · Technical service bulletin · Electrical System · issued May 20, 2024
- This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. Provide vehicle report.36569.4.0 · Technical service bulletin · Unknown OR Other · issued May 20, 2024
- This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service36930.1.0 · Technical service bulletin · Unknown OR Other · issued May 8, 2024
- This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.36763.2.0 · Technical service bulletin · Equipment · issued Apr 24, 2024
- This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.36763.2.0 · Technical service bulletin · Equipment · issued Apr 16, 2024
- This is a Technical Journal: Ticking Noise During Deceleration at Low Speed. Work is ongoing to find a solution for this noise.36854.1.0 · Technical service bulletin · Power Train · issued Apr 10, 2024
- This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA35563.3.0 · Technical service bulletin · Equipment · issued Apr 5, 2024
- This is a Technical Journal: iCUP, â Searching for GPSâ message in DIM / CSD. An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.36694.4.0 · Technical service bulletin · Electrical System · issued Mar 6, 2024
- This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles36876.1.1 · Technical service bulletin · Electrical System · issued Feb 29, 2024
- This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary36418.3.0 · Technical service bulletin · Electrical System · issued Feb 21, 2024
- This is a Technical Journal: Polestar BEV IHFA P060C04 Internal Processor Failure. Improved software is now available.36316.7.0 · Technical service bulletin · Electrical System · issued Feb 8, 2024
- This is a Technical Journal: Slippery Road alert on DIM. Perform Software download.36829.1.0 · Technical service bulletin · Back Over Prevention · issued Jan 30, 2024
- This is a Technical Journal: Upper Front Suspension Noise. replace upper bearing.36527.5.0 · Technical service bulletin · Suspension · issued Jan 24, 2024
- This is a Technical Journal: High-Voltage Battery Module Temperature Sensor DTCs. Software update.36819.1.0 · Technical service bulletin · Electrical System · issued Dec 22, 2023
- This is a Technical Journal: Software Update Fails and VIDA Canâ t Connect, VGM Unresponsive. If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has ha…36577.5.0 · Technical service bulletin · Electrical System · issued Nov 2, 2023
- This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.36577.5.0 · Technical service bulletin · Electrical System · issued Nov 2, 2023
- This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download.36518.5.0 · Technical service bulletin · Trailer Hitches · issued Oct 31, 2023
- This is a Technical Journal: Electrical Motor (ERAD) Sound Information. Examples of normal ERAD sound/noise.36756.1.0 · Technical service bulletin · Electrical System · issued Oct 26, 2023
- This is a Technical Journal: BEV IHFA Internal Processor Failure. Improved Software is now available.36316.6.0 · Technical service bulletin · Electrical System · issued Oct 26, 2023
- This is a Technical Journal: Upper front suspension creaking/knocking noise. waiting for availability of new upper bearing.36527.3.0 · Technical service bulletin · Suspension · issued Oct 20, 2023
- This is a Technical Journal: Searching for GPS Message in DIM / CSD36694.2.0 · Technical service bulletin · Electrical System · issued Oct 3, 2023
- This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available.36404.4.0 · Technical service bulletin · Electrical System · issued Oct 3, 2023
- This is a Technical Journal: Propulsion Message in DIM with BECM DTC P0D1800. Improved BECM (Battery Energy Control Module) software36713.1.0 · Technical service bulletin · Power Train · issued Sep 8, 2023
- This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.36086.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: iCUP, â Searching for GPSâ message in DIM / CSD. Restart IHU via home button36694.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.36697.1.0 · Technical service bulletin · Equipment · issued Jul 27, 2023
- This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding36700.1.1 · Technical service bulletin · Visibility · issued Jul 25, 2023
- This is a Technical Journal. Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.36666.1.0 · Technical service bulletin · Equipment · issued Jun 27, 2023
- This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sof…36658.2.0 · Technical service bulletin · Equipment · issued Jun 22, 2023
- This is a Technical Journal. IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these im…36662.3.0 · Technical service bulletin · Equipment · issued Jun 22, 2023
- Polestar Software Update.PB3028-S10227 · Technical service bulletin · Electrical System · issued Apr 21, 2023
- Polestar Software Update.PB30-S10227 · Technical service bulletin · Back Over Prevention · issued Apr 21, 2023
- Forward-Looking Camera 2 (FLC2).PB72-S10223 · Technical service bulletin · Back Over Prevention · issued Apr 13, 2023
- Forward-Looking Camera 2 (FLC2).PB38-S10223 · Technical service bulletin · Forward Collision Avoidance · issued Apr 13, 2023
- Backup Battery DTC TCAM-U210993TJ3648310 · Technical service bulletin · Electrical System · issued Jan 11, 2023
- DIM message and DTC VCU1 U016800TJ3638010 · Technical service bulletin · Forward Collision Avoidance · issued Jan 6, 2023
- Polestar 2 Performance Software: General Info and OTA Failure InstructionsTJ3612640 · Technical service bulletin · Equipment · issued Jan 6, 2023
- Google assistant voice commands not respondingTJ3647110 · Technical service bulletin · Equipment · issued Jan 5, 2023
- Backup Battery DTC TCAM-U210993TJ3560250 · Technical service bulletin · Electrical System · issued Jan 1, 2023
- No Remote key functionTJ35954-2 · Technical service bulletin · Electrical System · issued Dec 15, 2022
- Mobile data servicesTJ35951 · Technical service bulletin · Equipment · issued Dec 15, 2022
- CSC Customer Symptom CodesTJ35928 · Technical service bulletin · Equipment · issued Dec 15, 2022
- PS Over The Air Software Update (OTA)TJ35798 · Technical service bulletin · Electrical System · issued Dec 15, 2022
- software upgradeTJ36445 · Technical service bulletin · Electrical System · issued Dec 8, 2022
- DTC SRS-B15381B High Voltage battery loop controlTJ36404 · Technical service bulletin · Electrical System · issued Dec 8, 2022
- General Radio DeviationsTJ36379 · Technical service bulletin · Equipment · issued Dec 8, 2022
- No Remote key functionTJ35954-1 · Technical service bulletin · Electrical System · issued Dec 6, 2022
- DTC Diagnostic Trouble CodesTJ35866-1 · Technical service bulletin · Equipment · issued Dec 6, 2022
- BEV High Voltage Battery ReplacementTJ36418 · Technical service bulletin · Electrical System · issued Dec 2, 2022
- Readded TCAM Reset Method under ServiceTJ35954 · Technical service bulletin · Equipment · issued Dec 2, 2022
- Swapping TCAM?s for fault tracing purposes is strictly forbidden unless instructedTJ35866 · Technical service bulletin · Equipment · issued Dec 1, 2022
- Footwell lights, not working after software update 2.2.TJ36345.1.0 · Technical service bulletin · Electrical System · issued Sep 14, 2022
- Mandatory Tools.WTE-013P · Technical service bulletin · Unknown OR Other · issued May 11, 2022
- TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.TJ36260.1.1 · Technical service bulletin · Unknown OR Other · issued May 3, 2022
- New repair information under Service.TJ 3614111 · Technical service bulletin · Equipment · issued Apr 1, 2022
- Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.S10138 · Technical service bulletin · Unknown OR Other · issued Mar 24, 2022
- Polestar Automotive USA, Inc. on behalf of Polestar Performance A ed to launch Service Action S10138 on certain model year 2021-2022 Polestar 2 vehicles.PBS10138 · Technical service bulletin · Unknown OR Other · issued Mar 24, 2022
- Ghost DTC in FLC2 may appear after software download.TJ3597410 · Technical service bulletin · Unknown OR Other · issued Mar 17, 2022
- Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 milesService Manager · Technical service bulletin · Equipment · issued Feb 11, 2022
- Factory Scheduled Maintenance (FSM) - Polestar 1Service Manager · Technical service bulletin · Equipment · issued Feb 10, 2022
- Polestar HV-Battery Claim TypesSJ 1001365 · Technical service bulletin · Electrical System · issued Feb 10, 2022
- If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.TJ 36173 1 0 · Technical service bulletin · Structure · issued Feb 1, 2022
- Hands-Free Power Operated Tailgate.SMB00015P · Technical service bulletin · Power Train · issued Dec 6, 2021
- launch Service.S10138 · Technical service bulletin · Equipment · issued Nov 19, 2021
- launch Service.PB30S10138 · Technical service bulletin · Equipment · issued Nov 19, 2021
- Polestar Canada Winter Tires.PB77001P · Technical service bulletin · Wheels · issued Nov 16, 2021
- Polestar vehicle information, vehicle diagnostics, parts information, workSMB00014P · Technical service bulletin · Equipment · issued Nov 12, 2021
- suspension setting values changed.TJ 3571311 · Technical service bulletin · Equipment · issued Jul 30, 2021
- Pre delivery service.SMB 17 003P · Technical service bulletin · Equipment · issued Jul 27, 2021
- Frontseat /Squeak/ rattle.TJ 3601311 · Technical service bulletin · Equipment · issued Jul 26, 2021
- Front seat /Squeak/ rattle.TJ 3600110 · Technical service bulletin · Seat Belts · issued Jul 21, 2021
- Driver may find that vehicle speed is restricted after speed restriction is removed duringOld file TJ 3600 · Technical service bulletin · Engine and Engine Cooling · issued Jul 19, 2021
- This is a Technical Journal: Water coming out when opening front and rear door. Apply sealing tape.TJ35905.1.0-2021 · Technical service bulletin · Equipment · issued May 13, 2021
- This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Modules to Global Battery Solutions (GBS)SMB31-004P-2021- · Technical service bulletin · Equipment · issued Apr 28, 2021
- This is a Service Manager Bulletin: Shipping and Handling of Polestar Lithium Battery Electric Vehicle (BEV) Battery Packs to Global Battery Solutions (GBS)SMB31-003P-2021- · Technical service bulletin · Equipment · issued Apr 26, 2021
- This is a Service Manager Bulletin: Retail Car Delivery ProcessSMB17-2022P-2021 · Technical service bulletin · Equipment · issued Mar 18, 2021
- This is a Technical Journal: Polestar 2: Suspension setting/adjustmentTJ35713.1.1-2021 · Technical service bulletin · Electronic Stability Control · issued Mar 18, 2021
- This is a Service Manager Bulletin: SDSSMB31-006P-2021- · Technical service bulletin · Structure · issued Mar 12, 2021
- This is a Service Manager Bulletin: SDSSMB31-005P-2021- · Technical service bulletin · Electrical System · issued Mar 12, 2021
- This is a Technical Journal: Over the air softwareTJ35798.3.0-2021 · Technical service bulletin · Back Over Prevention · issued Mar 6, 2021
- This is a Technical Journal: Over the Air software FAQTJ35885.1.0-2021 · Technical service bulletin · Back Over Prevention · issued Mar 6, 2021
- This is a Technical Journal: Polestar 2: Suspension setting/adjustmentTJ35713.1.1-2021 · Technical service bulletin · Suspension · issued Feb 23, 2021
- This is a Technical Journal: Polestar Bellow noiseTJ35811.1.0-2021 · Technical service bulletin · Structure · issued Feb 23, 2021
- This is a Technical Journal: Polestar Bellow noiseTJ35811.1.0-2021 · Technical service bulletin · Equipment · issued Feb 19, 2021
- This is a Technical Journal: Polestar 2: Suspension setting/adjustmentTJ35713.1.1-2021 · Technical service bulletin · Suspension · issued Feb 19, 2021
- This is a workshop tools and equipment bulletin: mandatory toolsWTE-010P-2021-01 · Technical service bulletin · Equipment · issued Jan 27, 2021