2004 Nissan Xterra problems & reliability
84 owner complaints filed with NHTSA for the 2004 Nissan Xterra, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
5 complaints report injuries (7 injured).
Federal crash records (FARS 2020–2023): 2004 Nissan Xterra vehicles were involved in 37 fatal crashes with 25 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering → | 20 | 24% |
| Electrical System → | 11 | 13% |
| Suspension → | 11 | 13% |
| Engine | 8 | 10% |
| Engine and Engine Cooling | 6 | 7% |
| Fuel System, Gasoline | 6 | 7% |
| Power Train | 6 | 7% |
| Fuel/propulsion System | 5 | 6% |
| Service Brakes, Hydraulic | 5 | 6% |
| Unknown OR Other | 5 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 62,000 miles (middle 50% between 33,000 and 130,000 miles), based on 61 complaints that included mileage.
Complaints by incident year
What owners report
“I have been in three accidents, of decent speed, and my airbags never deployed. I was told to report that.”
Air Bags · filed Aug 9, 2025
“My vehicle has been in 3 accidents. Being rear-ended at 70MPH, again six months later at 60MPH, then the forward vehicle slammed their brakes, and I hit them at around 30MPH. In any of these accidents, NONE of my airbags deployed.”
Air Bags · filed Jun 9, 2023
“The steering weal it's becoming stiff and is becoming hard to maneuver around and it might affect my driving and I'm scared I might crash and this is the only vehicle I have and own and have no other means to purchase another car. I was heading to work and I tried turning on the corner and it just became hard to steer…”
Steering · filed Jan 1, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
48 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Nissan Xterra. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
NTB09-131C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107G · Service Bulletin/Repair Instructions · issued May 21, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K · Service Bulletin/Repair Instructions · issued Apr 30, 2024
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097L · Service Bulletin/Repair Instructions · issued Sep 21, 2023
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or…
NTB23-053 · Service Bulletin/Repair Instructions · issued Jun 16, 2023
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These…
NTB23-049 · Service Bulletin/Repair Instructions · issued Jun 16, 2023
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-107F · Service Bulletin/Repair Instructions · issued Apr 27, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Nissan Xterra has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Nissan Xterra?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 62,000 miles — budget accordingly if the car is approaching that mileage.