2004 Mercury Grand Marquis defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2004 Mercury Grand Marquis. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Loss of headlights
  Preliminary Evaluation PE15028 · opened Aug 10, 2015 · closed Jan 8, 2016 · led to recall 15V861000

  The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all submission dates) re…

• Loss of headlamp/exterior lighting
  Defect Petition DP15002 · opened Apr 1, 2015 · closed Aug 11, 2015

  In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand M…

• Steering Column Shaft Obstruction
  Preliminary Evaluation PE14021 · opened Jul 7, 2014 · closed Nov 21, 2014

  On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entra…

• LOSS OF HEADLIGHT FUNCTION
  Preliminary Evaluation PE08066 · opened Nov 26, 2008 · closed Mar 24, 2009

  The agency has closed this investigation based on its review of complaint reports, field and technical data provided by ford and complainant interviews. Ford found that some lighting control modules (lcm) in the subject vehicles contained defective solder joints on the printed circuit board.this condition can lead to p…

• SPARK PLUG EJECTION FROM CYLINDER HEAD
  Defect Petition DP05005 · opened Sep 22, 2005 · closed Jan 4, 2006

  On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or t…