2002 Mercedes-Benz S500 problems & reliability
25 owner complaints filed with NHTSA for the 2002 Mercedes-Benz S500. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 14 | 56% |
| Suspension | 6 | 24% |
| Interior Lighting | 4 | 16% |
| Engine and Engine Cooling | 2 | 8% |
| Power Train | 2 | 8% |
| Air Bags | 1 | 4% |
| Engine | 1 | 4% |
| Equipment | 1 | 4% |
| Unknown OR Other | 1 | 4% |
| Vehicle Speed Control | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 11 reported components →Mileage when problems occurred
Among the 22 complaints that included a usable odometer reading, the median reported incident mileage was 73,963 miles (middle 50% between 56,750 and 125,250 miles).
Complaints by incident year
What owners report
“The contact owns a 2002 Mercedes-Benz S500. The contact stated that upon starting the vehicle, the instrument panel and dashboard lights were off. There were no warning lights illuminated. The contact stated that his daughter was able to drive the vehicle since the exterior lights were working properly. The vehicle…”
Electrical System · filed Dec 9, 2021
“The contact owns a 2002 Mercedes-Benz S500. The contact stated that the instrument cluster had started to flicker and had eventually gone completely blank without warning. The contact had taken the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 06V028000 (Interior…”
Interior Lighting · filed Nov 22, 2021
“Tl* the contact owns a 2002 mercedes benz s500. The contact stated upon start-up, the instrument cluster went blank. The contact called mercedes-benz of los angeles (1801 s. Figueroa st, los angeles, ca 90015) where they informed him to bring the vehicle to the dealer to be inspected. Upon investigation, the contact…”
Interior Lighting · filed Sep 4, 2020
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- AIR SUSPENSION SYSTEM FAILURE
Preliminary Evaluation PE07042 · opened Aug 14, 2007 · closed Nov 20, 2007
Technical service bulletins
49 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Mercedes-Benz S500. The 10 most recent:
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…
LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026
Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…
LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued Nov 15, 2025
Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…
LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued May 21, 2025
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…
LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Apr 28, 2025
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 28, 2025
Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see…
LI83.20-P-051802 · Service Bulletin/Repair Instructions · issued Apr 1, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2002 Mercedes-Benz S500 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Mercedes-Benz S500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 73,963 miles — worth a pre-purchase inspection if the car is near that mileage.