2017 Mercedes-Benz Metris problems & reliability
29 owner complaints filed with NHTSA for the 2017 Mercedes-Benz Metris, alongside 14 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2017 Mercedes-Benz Metris vehicles were involved in 2 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Tires → | 13 | 45% |
| Steering | 5 | 17% |
| Wheels | 5 | 17% |
| Unknown OR Other | 4 | 14% |
| Back Over Prevention | 3 | 10% |
| Electrical System | 2 | 7% |
| Engine | 2 | 7% |
| Forward Collision Avoidance | 1 | 3% |
| Fuel/propulsion System | 1 | 3% |
| Suspension | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly…”
Steering · filed Feb 24, 2026
“I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever. Unexpected repairs back-to-back due to defective parts/design: Oil pump control valve and harness…”
Electrical System · filed Aug 7, 2025
“Dealer says that Power Steering control unit/steering rack needs to be changed. Looks like same recall was there(17V-595) but my vin number is not in Mercedes system to be fixed. Happens when park. Steering was not working, van needs to be towed. Can you check if that should be part of recall?”
Steering · filed Aug 4, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Low Pressure Fuel Supply Hose Leak
Preliminary Evaluation PE18002 · opened Mar 13, 2018 · closed Jun 18, 2019 · led to recall 18V837000
Technical service bulletins
57 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Mercedes-Benz Metris. The 10 most recent:
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle…
LI54_30-N-080701 · Service Bulletin/Repair Instructions · issued Jul 1, 2026
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the…
LI80.20-N-079697 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not…
LI49.10-N-080528 · Service Bulletin/Repair Instructions · issued Jun 3, 2026
Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control…
LI47.50-N-072080_4 · Service Bulletin/Repair Instructions · issued May 7, 2026
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For…
LI27.19-N-079793 · Service Bulletin/Repair Instructions · issued Sep 16, 2025
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause…
LI01.20-N-079115_1 · Service Bulletin/Repair Instructions · issued Apr 3, 2025
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid…
LI82.35-N-078930 · Service Bulletin/Repair Instructions · issued Mar 10, 2025
Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not…
LI07.70-N-078824 · Service Bulletin/Repair Instructions · issued Feb 12, 2025
M274 poly-V belt squeaking noises, falls off, not aligned, broken
LI13.22-N-078825_1 · Service Bulletin/Repair Instructions · issued Feb 6, 2025
SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set…
LI49.00-N-078608 · Service Bulletin/Repair Instructions · issued Nov 28, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Mercedes-Benz Metris has 14 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Mercedes-Benz Metris?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.