Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2017 Mercedes-Benz GLS450 problems & reliability

34 owner complaints filed with NHTSA for the 2017 Mercedes-Benz GLS450, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
34
Recall campaigns
8
Fire reports
5 (15%)
Crash reports
1 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
73
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Electrical System8
Engine7
Unknown OR Other7
Exterior Lighting6
Fuel/propulsion System4
Steering4
Power Train2
Seats2
Structure2
Suspension2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Complaints by incident year

16
17
18
19
20
21
22
23
24
25

What owners report

  • The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was started, and the humming sound grew louder over time. The contact believed that the humming sound was coming from the driver's side headlamp. The contact stated that the headlamp was equipped with a small…

    Visibility · filed Jan 14, 2026

  • My 2017 Mercedes-Benz GLS 450 is experiencing serious and unpredictable transmission behavior related to the valve body and shifting mechanism. The transmission sometimes fails to engage Park, shifts on its own without driver input or attempts to engage Reverse unexpectedly. On multiple occasions the vehicle has moved…

    Power Train · filed Oct 24, 2025

  • On July 23, 2025, I drove my Mercedes-Benz GLS 450 to a medical appointment. After arriving, I parked near the valet station, turned off the car, and went inside to check in at LabCorp. Within two minutes, witnesses reported black smoke from the hood — followed by a violent explosion that shook the office building and…

    Engine · filed Oct 13, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

73 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Mercedes-Benz GLS450. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 8, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…

    LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026

  • Complaint Noises at the front axle when cornering or maneuvering (video files attached) Note: Save video files locally and play them with Windows Media Player. Cause Driving with summer tires in combination with low…

    LI40.10-P-061032 · Service Bulletin/Repair Instructions · issued May 15, 2026

  • The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 4, 2026. After…

    PSL-NCU Return Parts 5/15 · Other · issued May 15, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued May 12, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause…

    LI54.65-P-080132 · Service Bulletin/Repair Instructions · issued Feb 28, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2017 Mercedes-Benz GLS450 has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2017 Mercedes-Benz GLS450?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.