Friday, August 7, 2026
RecallGazette

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2011 Mercedes-Benz GLK350 problems & reliability

133 owner complaints filed with NHTSA for the 2011 Mercedes-Benz GLK350, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
133
Recall campaigns
4
Fire reports
2 (2%)
Crash reports
4 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18 MPG combined
City 16 · highway 22 (typical trim)
Service bulletins (TSBs)
59
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Air Bags92
Fuel/propulsion System20
Steering6
Electrical System5
Service Brakes5
Engine3
Fuel System, Gasoline3
Structure3
Exterior Lighting2
Power Train2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 66,343 miles (middle 50% between 42,000 and 119,000 miles), based on 30 complaints that included mileage.

under 20k
2
20–40k
5
40–60k
4
60–80k
6
80–100k
1
100–150k
9
150k+
3

Complaints by incident year

10
11
12
13
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5…

    Steering · filed Jul 22, 2026

  • I noticed fuel / gas smell from my vehicle. I looked up cause for this type of occurrence. I was referred to a recall bulletin for this particular cause - Recall Campaign #2013020002. My vehicle (VIN #) is not on the recall list. Both MB dealerships in my area state I would have to cover the cost to replace the Fuel…

    Fuel/propulsion System · filed Feb 28, 2026

  • During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame

    Steering · filed Sep 14, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

59 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Mercedes-Benz GLK350. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can occur on the rear axle carrier Remedy In…

    LI35.10-P-078931 · Service Bulletin/Repair Instructions · issued May 13, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued May 12, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Apr 17, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078307 · Service Bulletin/Repair Instructions · issued Feb 25, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is…

    LI27.19-P-074985 · Service Bulletin/Repair Instructions · issued Jul 16, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2011 Mercedes-Benz GLK350 has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2011 Mercedes-Benz GLK350?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 66,343 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.