Friday, August 7, 2026
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2017 Mercedes-Benz GLC300 problems & reliability

98 owner complaints filed with NHTSA for the 2017 Mercedes-Benz GLC300, alongside 12 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
98
Recall campaigns
12
Fire reports
2 (2%)
Crash reports
3 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
24 MPG combined
City 22 · highway 28 (typical trim)
Service bulletins (TSBs)
189
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

2 complaints report injuries (2 injured).

Most reported problems

ComponentComplaints
Engine37
Electrical System15
Fuel/propulsion System13
Unknown OR Other12
Air Bags10
Seat Belts8
Power Train7
Visibility6
Forward Collision Avoidance4
Service Brakes4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 29,416 miles (middle 50% between 7,125 and 70,000 miles), based on 34 complaints that included mileage.

under 20k
14
20–40k
5
40–60k
2
60–80k
7
80–100k
4
100–150k
2
150k+
0

Complaints by incident year

17
18
20
21
22
23
24
25
26

What owners report

  • I smell gas in my car. There is a recall for the fuel parts on the 2019. I have a 2017 with the same issue.

    Fuel/propulsion System · filed Feb 5, 2026

  • The contact owns a 2017 Mercedes-Benz GLC300. The contact stated that while parked and attempting to release the seat belt, the seat belt remained latched. The contact stated that after the third attempt, the seat belt operated as needed. The failure had occurred in the front driver’s and passenger’s side seat belts…

    Seat Belts · filed Feb 3, 2026

  • The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the messages "Driver’s Air Bag Malfunction - Service Required" and "Collision Prevention Assist Unavailable" were displayed. The vehicle was taken to an independent mechanic who diagnosed and determined that the air…

    Air Bags · filed Feb 3, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

189 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Mercedes-Benz GLC300. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 8, 2026

  • Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…

    LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…

    PSL-NCU Return Parts 6/19 · Other · issued Jun 19, 2026

  • Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being…

    LI00.20-P-080703 · Service Bulletin/Repair Instructions · issued Jun 12, 2026

  • Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…

    LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026

  • Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the…

    LI82.85-P-080559 · Service Bulletin/Repair Instructions · issued May 26, 2026

  • Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…

    PSL-NCU Return Parts 5/22 · Other · issued May 22, 2026

  • Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…

    LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 4, 2026. After…

    PSL-NCU Return Parts 5/15 · Other · issued May 15, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2017 Mercedes-Benz GLC300 has 12 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2017 Mercedes-Benz GLC300?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 29,416 miles — budget accordingly if the car is approaching that mileage.

Other Mercedes-Benz GLC300 years

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.