2012 Mercedes-Benz E350 air bags problems
84 owner complaints filed with NHTSA name the air bags on the 2012 Mercedes-Benz E350 — 39% of all complaints for this model year.
What owners report
“The contact owns a 2012 Mercedes-Benz E350. The contact stated that the front driver's side and passenger's side air bags warning lights were illuminated. Additionally, the contact stated while driving at an undisclosed speed, the headrest deployed inadvertently. No further information was…”
filed Sep 30, 2024
“Stopped at a stop sign and the passenger side seat headrest deployed. Luckily no one was sitting in the seat at the time. This car has the Neck Pro Active Front Head Restraints. The plastic that holds the headrest in place fails after time. There is a class action lawsuit against Mercedes and the…”
filed Oct 28, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- An incorrect front passenger air bag may have been installed during a prior repairCampaign 21V638000 · Aug 13, 2021
- Air BagsCampaign 19V010000 · Jan 9, 2019
- Driver's air bag may unexpectedly deploy due to insufficient grounding of the steering…Campaign 17V627000 · Oct 6, 2017
- Air BagsCampaign 17V017000 · Jan 10, 2017
- Improper stitching of the right side window curtain air bag may cause it to not deploy as…Campaign 12V492000 · Oct 9, 2012
Air Bags problems in other E350 years
| Year | Reports | Share |
|---|---|---|
| 2016 E350 | 6 | 12% |
| 2015 E350 | 2 | 6% |
| 2014 E350 | 49 | 18% |
| 2013 E350 | 47 | 29% |
| 2011 E350 | 108 | 48% |
| 2010 E350 | 68 | 37% |
| 2009 E350 | 6 | 9% |
| 2008 E350 | 9 | 5% |
| 2007 E350 | 3 | 1% |
| 2006 E350 | 13 | 3% |
Other reported problem areas on the 2012 Mercedes-Benz E350
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.