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2012 Mercedes-Benz E350, 2012 Mercedes-Benz E550 Recall: Improper stitching of the right side window curtain air bag may cause it…

NHTSA campaign 12V492000 · Air Bags · filed Oct 9, 2012 · verified Jul 30, 2026

Units reported
499
Manufacturer
MERCEDES-BENZ USA, LLC.
Risk
Crash / injury
Owner letters
Mailing began Dec 21, 2012

The defect

Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

The risk

In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Related recalls

All Mercedes-Benz E350 recalls → · All Mercedes-Benz recalls →

Source: NHTSA recall database, campaign 12V492000. Data last verified Jul 30, 2026.