2018 Mercedes-Benz E 400 problems & reliability
22 owner complaints filed with NHTSA for the 2018 Mercedes-Benz E 400, alongside 13 safety recall campaigns. Last verified Sep 22, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 5 | 23% |
| Electrical System | 4 | 18% |
| Engine | 3 | 14% |
| Seat Belts | 3 | 14% |
| Steering | 2 | 9% |
| Air Bags | 1 | 5% |
| Back Over Prevention | 1 | 5% |
| Electronic Stability Control (esc) | 1 | 5% |
| Exterior Lighting | 1 | 5% |
| Forward Collision Avoidance | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 17 reported components →Complaints by incident year
What owners report
“The contact owns a 2018 Mercedes-Benz E 400. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…”
Power Train · filed Sep 9, 2026
“The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system…”
Seat Belts · filed Feb 3, 2026
“The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car.”
Back Over Prevention · filed Jan 11, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
216 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Mercedes-Benz E 400. The 10 most recent:
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering…
LI46.35-P-067339 · Service Bulletin/Repair Instructions · issued Aug 28, 2026
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th…
LI72.20-P-075746 · Service Bulletin/Repair Instructions · issued Aug 24, 2026
Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for…
CL - Tank Leak Detection · Warranty Program/Extension · issued Aug 15, 2026
Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection…
LI82.85-P-079087 · Service Bulletin/Repair Instructions · issued Aug 6, 2026
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim…
LI82.62-P-078631 · Service Bulletin/Repair Instructions · issued Aug 6, 2026
Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available. This should not be…
LI27.00-P-075630 · Service Bulletin/Repair Instructions · issued Aug 5, 2026
Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312 and A002989060313)…
LI27.00-P-080840 · Service Bulletin/Repair Instructions · issued Aug 4, 2026
This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz…
EW - DMTL · Warranty Program/Extension · issued Jul 31, 2026
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/…
LI33.20-P-078406 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 Mercedes-Benz E 400 has 13 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 Mercedes-Benz E 400?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.