2016 Mercedes-Benz CLA250 problems & reliability
66 owner complaints filed with NHTSA for the 2016 Mercedes-Benz CLA250, alongside 8 safety recall campaigns. Last verified Sep 22, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (4 injured, 1 deaths reported).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 20 | 30% |
| Engine → | 15 | 23% |
| Air Bags → | 13 | 20% |
| Electrical System | 8 | 12% |
| Structure | 8 | 12% |
| Fuel/propulsion System | 6 | 9% |
| Steering | 6 | 9% |
| Power Train | 5 | 8% |
| Service Brakes | 3 | 5% |
| Wheels | 3 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 23 complaints that included a usable odometer reading, the median reported incident mileage was 40,000 miles (middle 50% between 19,853 and 63,914 miles).
Complaints by incident year
What owners report
“My 2016 Mercedes-Benz CLA 250 has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was replaced under the original warranty. Now, the replacement part has failed too. This proves the…”
Fuel/propulsion System · filed Aug 29, 2026
“I believe that my vehicle is subject to Recall Campaign # 21V197000. The vehicle is a 2016 Mercedes-Benz CLA250. I've had to have this part ( Front Stationary Roof panel) adhered 5 times in the last 10 months. Mercedes refuses to acknowledge the above campaign #. Not only is this a safety risk to my self and other…”
Unknown / Other · filed Aug 19, 2026
“My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year…”
Steering · filed Jun 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Front Roof Panel Detachment
Preliminary Evaluation PE21001 · opened Jan 8, 2021 · closed Oct 14, 2021 · led to recall 21V197000
Technical service bulletins
96 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2016 Mercedes-Benz CLA250. The 10 most recent:
Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to…
LI 27.10-P-080851 · Service Bulletin/Repair Instructions · issued Aug 29, 2026
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause…
LI54.65-P-080132 · Service Bulletin/Repair Instructions · issued Aug 12, 2026
Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection…
LI82.85-P-079087 · Service Bulletin/Repair Instructions · issued Aug 6, 2026
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim…
LI82.62-P-078631 · Service Bulletin/Repair Instructions · issued Aug 6, 2026
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…
PSL-NCU Return Parts 6/19 · Other · issued Jun 19, 2026
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…
LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026
Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…
LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause…
LI54.65-P-080132 · Service Bulletin/Repair Instructions · issued May 12, 2026
Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…
LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2016 Mercedes-Benz CLA250 has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2016 Mercedes-Benz CLA250?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 40,000 miles. This does not predict when a particular vehicle will develop a problem.