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2004 Mazda MAZDA6 problems & reliability

159 owner complaints filed with NHTSA for the 2004 Mazda MAZDA6, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
159
Recall campaigns
4
Fire reports
5 (3%)
Crash reports
11 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
219
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

8 complaints report injuries (15 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 2004 Mazda MAZDA6 vehicles were involved in 25 fatal crashes with 20 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Air Bags54
Power Train19
Structure15
Electrical System13
Engine and Engine Cooling11
Latches/locks/linkages10
Service Brakes, Hydraulic8
Engine7
Exterior Lighting7
Vehicle Speed Control7

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 70,439 miles (middle 50% between 34,750 and 114,250 miles), based on 88 complaints that included mileage.

under 20k
18
20–40k
7
40–60k
14
60–80k
8
80–100k
13
100–150k
18
150k+
10

Complaints by incident year

04
05
06
07
08
09
10
11
12
13
14
15
16
17
19
20
21
22
24

What owners report

  • Very hard shifts from 1st to 3rd gear it's a automatic transmission it's getting worse it will do it at random times and it's getting to the point I'm scared to drive the car. mazda should listen to everyone else's problems with the same transmission it's ridiculous

    Power Train · filed Mar 19, 2024

  • The contact owns a 2004 Mazda Mazda6. The contact stated that while operating the vehicle, the driver’s and passenger’s side headlights were inoperable and failed to illuminate as needed. The contact replaced the bulbs, but the failure persisted. The vehicle was taken to the local mechanic who diagnosed that the…

    Exterior Lighting · filed Apr 20, 2023

  • We no longer own this vehicle. It was sold at auction about 3 years ago. Please stop sending me these real notices. Vin is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

    Unknown OR Other · filed Apr 13, 2021

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

219 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Mazda MAZDA6. The 10 most recent:

  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 09-042/04 12/10/04 DESCRIPTION Some vehicles may exhibit inoperative electric rear window defroster grid lines…

    09-022-26 · Service Bulletin/Repair Instructions · issued Jul 29, 2026

  • This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance…

    SA-029-26 · Service Bulletin/Repair Instructions · issued Apr 21, 2026

  • A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C…

    07-004-25a · Service Bulletin/Repair Instructions · issued Dec 10, 2025

  • Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create…

    SA-039/25 · Service Bulletin/Repair Instructions · issued Aug 22, 2025

  • When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership…

    SA-036-25 · Service Bulletin/Repair Instructions · issued Aug 14, 2025

  • Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of…

    SA-032-25 · Service Bulletin/Repair Instructions · issued Jun 19, 2025

  • A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C…

    07-004-25 · Service Bulletin/Repair Instructions · issued Apr 25, 2025

  • Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

    SA-058-24 · Service Bulletin/Repair Instructions · issued Aug 15, 2024

  • In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s…

    09-038-24 · Service Bulletin/Repair Instructions · issued Aug 8, 2024

  • Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop…

    SA-011-24b · Service Bulletin/Repair Instructions · issued Jul 29, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Mazda MAZDA6 has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Mazda MAZDA6?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 70,439 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mazda or NHTSA.