Friday, August 7, 2026
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2024 Mazda CX-90 Plug-In Hybrid problems & reliability

95 owner complaints filed with NHTSA for the 2024 Mazda CX-90 Plug-In Hybrid. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
95
Recall campaigns
0
Fire reports
0 (0%)
Crash reports
7 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
110
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

3 complaints report injuries (4 injured).

Most reported problems

ComponentComplaints
Electrical System33
Engine30
Steering17
Forward Collision Avoidance15
Fuel/propulsion System13
Unknown OR Other13
Power Train9
Lane Departure7
Vehicle Speed Control7
Visibility/wiper5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

23
24
25
26

What owners report

  • I'd like to join the open investigation for RQ26002 [XXX] ). Our car has had jerky steering when doing a long turn at the same angle for well over a year. We brought in the car multiple times to the Mazda dealership and they said they couldn't find an issue, essentially ignoring our request. It makes the car unsafe to…

    Steering · filed Feb 4, 2026

  • I bought a fairly used 2024 Mazda on December 19, 2025 from a Mazda dealership and immediately noticed that there was some resistance with turning the steering wheel. I mentioned it to the sales person and was told that it was how the car operated. After purchasing the car, the problem kept persisting in many ways…

    Steering · filed Feb 3, 2026

  • After the recall for the worm gear the steering wheel feels disconnected from the steering rack when making turns at 30 ish mph( like making half circle on ramps) only for a second or two and goes back to normal after completing the turn. I’ve taken it to the dealer and waiting for an update

    Steering · filed Jan 30, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

110 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Mazda CX-90 Plug-In Hybrid. The 10 most recent:

  • PXFV185EZA (Yuasa YTZ7S) Sub Battery Replacement If the sub battery is not available or on backorder, it is acceptable to source a battery using the same manufacturer and model (commonly used for motorcycles).

    PF-26-03 · Other · issued Jul 28, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14_CSP15 Dlr FAQs · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 VINs · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Repair b · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Parts_Warr c · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Dlr Ltr b · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Owner Ltr c · Warranty Program/Extension · issued Jul 18, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Owner Ltr b · Warranty Program/Extension · issued Jul 18, 2026

  • DESCRIPTION Some customers may experience ATF seepage from the High-Voltage (HV) motor terminal area. If ATF seepage is confirmed at this location, one or more of the following conditions may occur: ATF is leaking from…

    30-002-26 · Service Bulletin/Repair Instructions · issued Jul 17, 2026

  • This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 07-002/26 06/16/26 and 06/10/26 DESCRIPTION Some customers may complain that the A/C does not cool. This concern may…

    07-002-26b · Service Bulletin/Repair Instructions · issued Jul 17, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2024 Mazda CX-90 Plug-In Hybrid in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Mazda CX-90 Plug-In Hybrid?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mazda or NHTSA.