Tuesday, September 22, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2025 Mazda CX-50 problems & reliability

38 owner complaints filed with NHTSA for the 2025 Mazda CX-50, alongside 2 safety recall campaigns. Last verified Sep 22, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
38
Recall campaigns
2
Fire reports
0 (0%)
Crash reports
3 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
25–38 MPG combined
City 25 · highway 31 (typical trim)
Service bulletins (TSBs)
79
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

4 complaints report injuries (4 injured).

Most reported problems

ComponentComplaints
Power Train9
Service Brakes6
Forward Collision Avoidance5
Suspension5
Seats4
Structure4
Wheels3
Electrical System2
Lane Departure2
Unknown / Other2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 17 reported components →

Complaints by incident year

24
25
26

What owners report

  • My child is able to pull the pads off of the car seat. This is so unsafe and should not be allowed to happen. She is only [XXX] old. I am unable to resume the pass to the car seat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Insert, Padding · filed Sep 8, 2026

  • The drivers side inside door handle has quit working twice. The dealer has temporarily fixed it both times, but advised us to "just be more gentle with the handle". The cable is falling off of the door hinge inside the door, and the dealer claims they don't have a way to permanently fix it. They just put it back on…

    Structure · filed Sep 2, 2026

  • The factory adhesive/anti-flutter sealant that bonds the outer hood skin to the inner structural frame has physically separated. There is a clear gap where the outer panel is no longer attached to the frame. As a result, the outer hood skin flexes and vibrates, especially at highway speeds. Impact / Safety Concern…

    Structure · filed Sep 2, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

79 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Mazda CX-50. The 10 most recent:

  • This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment…

    SA-038-26a · Service Bulletin/Repair Instructions · issued Sep 4, 2026

  • This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns…

    SA-039-26a · Service Bulletin/Repair Instructions · issued Aug 19, 2026

  • This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the…

    SA-053-26 · Service Bulletin/Repair Instructions · issued Aug 19, 2026

  • This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction…

    SA-012-26c · Service Bulletin/Repair Instructions · issued Aug 7, 2026

  • DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the…

    SA-050-26 · Service Bulletin/Repair Instructions · issued Aug 7, 2026

  • Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control…

    SA-048-26 · Service Bulletin/Repair Instructions · issued Aug 6, 2026

  • This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear…

    SA-043-26 · Service Bulletin/Repair Instructions · issued Jul 2, 2026

  • This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions…

    SA-042-26 · Service Bulletin/Repair Instructions · issued Jul 1, 2026

  • COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law…

    16-010-26 · Service Bulletin/Repair Instructions · issued Jul 1, 2026

  • DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur at different steering wheel angles or…

    SA-028-26a · Service Bulletin/Repair Instructions · issued Jun 30, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2025 Mazda CX-50 has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2025 Mazda CX-50?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mazda or NHTSA.