2012 Lincoln MKZ problems & reliability
146 owner complaints filed with NHTSA for the 2012 Lincoln MKZ, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
7 complaints report injuries (9 injured).
Federal crash records (FARS 2020–2023): 2012 Lincoln MKZ vehicles were involved in 32 fatal crashes with 21 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Air Bags | 68 | 47% |
| Unknown OR Other | 22 | 15% |
| Steering | 20 | 14% |
| Service Brakes | 17 | 12% |
| Structure | 10 | 7% |
| Electrical System | 9 | 6% |
| Engine | 5 | 3% |
| Power Train | 4 | 3% |
| Exterior Lighting | 3 | 2% |
| Service Brakes, Hydraulic | 3 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 54,000 miles (middle 50% between 38,750 and 84,000 miles), based on 71 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The message "Power Steering Assist Fault" was displayed. The contact stated that the failure had progressed over time…”
Steering · filed Nov 6, 2025
“My car has lost powering steering three times now. I have replaced the rack and pinion module twice and I’m fixing to a third time. This has happened all within the last 3.5 years”
Steering · filed Jun 15, 2025
“I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later…”
Unknown OR Other · filed May 3, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Electric power steering failure
Preliminary Evaluation PE14030 · opened Oct 2, 2014 · closed Sep 10, 2015 · led to recall 15V340000
Technical service bulletins
38 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Lincoln MKZ. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
When performing any transmission fluid change or topoff involving Motorcraft® Premium ATF, MERCON® V has replaced all versions of Motorcraft® Premium ATF and can be used going forward. Mixing Motorcraft® Premium ATF…
SSM 52243 · Service Bulletin/Repair Instructions · issued Feb 8, 2024
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS…
22B05 S1 · Service Bulletin/Repair Instructions · issued Jul 27, 2023
Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is…
SSM 51666 · Service Bulletin/Repair Instructions · issued May 26, 2023
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of…
TSB 23-2098 · Service Bulletin/Repair Instructions · issued Apr 7, 2023
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor…
22B05 · Service Bulletin/Repair Instructions · issued Mar 28, 2022
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable…
SSM 48123 · Service Bulletin/Repair Instructions · issued Aug 7, 2019
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify…
SSM 47976 · Service Bulletin/Repair Instructions · issued May 10, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2012 Lincoln MKZ has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2012 Lincoln MKZ?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 54,000 miles — budget accordingly if the car is approaching that mileage.