2024 Lexus NX problems & reliability
45 owner complaints filed with NHTSA for the 2024 Lexus NX, alongside 4 safety recall campaigns. Last verified Sep 22, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (5 injured).
Federal crash records (FARS 2020–2023): 2024 Lexus NX vehicles were involved in 2 fatal crashes with 3 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 20 | 44% |
| Unknown / Other | 10 | 22% |
| Structure | 6 | 13% |
| Power Train | 4 | 9% |
| Back Over Prevention | 3 | 7% |
| Forward Collision Avoidance | 3 | 7% |
| Latches/locks/linkages | 3 | 7% |
| Service Brakes | 3 | 7% |
| Engine | 2 | 4% |
| Fuel/propulsion System | 2 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 16 reported components →Complaints by incident year
What owners report
“The dashboard screen went completely black. All gauges and meters are digital, so there was no information supplied (no gas gauge, no speedometer, etc). The heads up display that normally displays speed also was no longer functioning. When I brought the car to the dealer, the intake person said “another one!” This…”
Electrical System · filed Sep 17, 2026
“The driver's side door on my 2024 Lexus NX 350h has completely seized and will not open from either the inside or the outside. The vehicle is equipped with the electronic e-Latch system. Even the emergency mechanical override fails to release the latch. This is a severe, life-threatening safety hazard. In the event of…”
Structure · filed Sep 16, 2026
“The contact owns a 2024 Lexus NX 450H. The contact stated that while driving 5 MPH, the vehicle unintendedly accelerated. The contact stated that the vehicle was uncontrollable. The brake pedal was depressed; however, the vehicle failed to stop as intended, and the vehicle crashed through the garage at the residence…”
Vehicle Speed Control · filed Sep 11, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
103 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Lexus NX. The 10 most recent:
Technical instructions for 23ld04 gps antenna may not receive power certain 2024 model year nx250, nx350, nx350h, and nx450h+
23LD04 · Service Bulletin/Repair Instructions · issued Jul 2, 2026
The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as intended. As a result, the vehicle location cannot be identified through stolen vehicle…
23LD04 · Service Campaign · issued Jul 2, 2026
OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26
L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions · issued Apr 17, 2026
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: • A “Shift System Malfunction” message on the…
L-SB-0009-26 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The abnormal noise can be…
L-SB-0008-26 · Service Bulletin/Repair Instructions · issued Apr 14, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
L-SB-0021-25 · Service Bulletin/Repair Instructions · issued Mar 10, 2026
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: •A “Shift System Malfunction”…
L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions · issued Mar 10, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
L-SB-0021-25 · Service Bulletin/Repair Instructions · issued Feb 27, 2026
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 15, 2025
Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The…
L-SB-0052-25 · Service Bulletin/Repair Instructions · issued Nov 21, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Lexus NX has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Lexus NX?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.