Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 Lexus ES problems & reliability

27 owner complaints filed with NHTSA for the 2002 Lexus ES. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
27
Recall campaigns
0
Fire reports
5 (19%)
Crash reports
8 (30%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
24
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

5 complaints report injuries (5 injured).

Federal crash records (FARS 20202023): 2002 Lexus ES vehicles were involved in 29 fatal crashes with 19 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine8
Electrical System5
Power Train5
Structure5
Vehicle Speed Control5
Air Bags3
Wheels3
Engine and Engine Cooling2
Exterior Lighting2
Fuel/propulsion System2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 107,000 miles (middle 50% between 51,500 and 167,500 miles), based on 22 complaints that included mileage.

under 20k
1
20–40k
3
40–60k
4
60–80k
0
80–100k
2
100–150k
5
150k+
7

Complaints by incident year

02
05
06
07
11
13
14
15
17
19
20
22
26

What owners report

  • The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air…

    Vehicle Speed Control · filed Jan 28, 2026

  • During a trip on the highway the accelerator was to low and take harder to accelerate the car. When we arrived home close to parking end the car suddenly accelerated while I was using the brakes pedal. I was lucky to stop on time. Thanks for your attention.

    Engine · filed Jul 23, 2022

  • I tried to start my car out of no where it wouldn't start no warning or anything I checked the starter that wasn't it I'm not sure off it's the engine or an electrical problem

    Electrical System · filed Dec 26, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

24 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Lexus ES. The 10 most recent:

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    L-SB-0024-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    L-SB-0022-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    L-SB-0024-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    L-SB-0022-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

    Safety Recall 22 · Service Bulletin/Repair Instructions · issued Apr 13, 2022

  • POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be…

    Lexus PRO19-02 - · Service Bulletin/Repair Instructions · issued Jan 12, 2022

  • TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to…

    L-SB-0002-20 Rev · Service Bulletin/Repair Instructions · issued Aug 5, 2020

  • TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to…

    L-SB-0002-20 Rev · Service Bulletin/Repair Instructions · issued Aug 5, 2020

  • TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be…

    L-SB-0023-20 · Service Bulletin/Repair Instructions · issued Jun 23, 2020

  • Safety Recall and Service Campaign - Technician Certification Requirements

    Lexus Safety Re · Service Bulletin/Repair Instructions · issued May 1, 2020

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2002 Lexus ES in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Lexus ES?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 107,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Lexus or NHTSA.