Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2004 Lexus ES 330 problems & reliability

153 owner complaints filed with NHTSA for the 2004 Lexus ES 330, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
153
Recall campaigns
1
Fire reports
2 (1%)
Crash reports
28 (18%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21 MPG combined
City 18 · highway 27 (typical trim)
Service bulletins (TSBs)
53
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

12 complaints report injuries (18 injured).

Most reported problems

ComponentComplaints
Power Train61
Vehicle Speed Control49
Air Bags14
Service Brakes, Hydraulic12
Engine and Engine Cooling8
Electrical System5
Seat Belts4
Visibility4
Exterior Lighting3
Structure3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 42,000 miles (middle 50% between 9,100 and 66,500 miles), based on 85 complaints that included mileage.

under 20k
31
20–40k
10
40–60k
18
60–80k
9
80–100k
6
100–150k
4
150k+
7

Complaints by incident year

03
04
05
06
07
08
09
10
11
12
13
14
15
16
18
19

What owners report

  • Upper right motor mount has been replaced 3 times. Now car is vibrating between 45-60 and has no power and is taking up to 1-2 minute's.

    Power Train · filed Apr 26, 2019

  • Passenger air bag light came on about 6 months ago and won't cut off,I haven't been in a car accident nor has my airbag emploded, had it look at by mechanic at auto shop where I get my oil changes and such he didn't recognize any problems,called lexus dealership and they want to charge an arm and a leg just to look at…

    Air Bags · filed Aug 14, 2018

  • I started my car and all of the sudden, air bag light came on. I never had an accident, airbags were never deployed, I checked all the wires and even unplugged the battery for good 10 minutes and the light will not go off. In case of an accident, my car will not deploy air bags and it creates a potential threat that…

    Air Bags · filed Jul 4, 2018

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

53 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Lexus ES 330. The 10 most recent:

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    L-SB-0024-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    L-SB-0022-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the…

    L-SB-0021-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    L-SB-0020-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and…

    L-SB-0024-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal…

    L-SB-0022-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the…

    L-SB-0021-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can…

    L-SB-0020-24 · Service Bulletin/Repair Instructions · issued Apr 19, 2024

  • Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

    Safety Recall 22 · Service Bulletin/Repair Instructions · issued Apr 13, 2022

  • POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be…

    Lexus PRO19-02 - · Service Bulletin/Repair Instructions · issued Jan 12, 2022

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Lexus ES 330 has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Lexus ES 330?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 42,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Lexus or NHTSA.