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2023 Kia Sportage Hybrid problems & reliability

94 owner complaints filed with NHTSA for the 2023 Kia Sportage Hybrid, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
94
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
4 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
38–43 MPG combined
City 42 · highway 44 (typical trim)
Service bulletins (TSBs)
58
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

2 complaints report injuries (4 injured).

Most reported problems

ComponentComplaints
Electrical System34
Engine26
Vehicle Speed Control22
Power Train18
Unknown OR Other18
Service Brakes11
Forward Collision Avoidance9
Fuel/propulsion System7
Structure3
Visibility/wiper3

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

22
23
24
25
26

What owners report

  • My 2023 Kia Sportage EX Hybrid has experienced repeated engine-related failures since October 2022, requiring multiple dealer repairs. The safety issue escalated in 2026 when the vehicle experienced sudden loss of acceleration while driving on highways. In April/May 2026, the vehicle lost acceleration twice within…

    Engine · filed Aug 4, 2026

  • The contact owns a 2023 Kia Sportage. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment and the vehicle stalled. The check engine and battery warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed; however, the diagnostic…

    Electrical System · filed Jul 31, 2026

  • The contact owns a 2023 Kia Sportage. The contact stated that while driving 75 MPH, the engine seized. The hybrid engine message was displayed. The vehicle was driven to the shoulder of the road and parked. The contact stated that while attempting to restart the vehicle, the vehicle started. The contact reset the…

    Fuel System, Gasoline · filed Jul 24, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

58 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Kia Sportage Hybrid. The 10 most recent:

  • TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected…

    TSB_BOD336 · Service Bulletin/Repair Instructions · issued Jun 4, 2026

  • TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…

    TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026

  • TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia…

    TSB_ELE417 · Service Bulletin/Repair Instructions · issued Apr 14, 2026

  • TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY…

    TSB_ELE394 · Service Bulletin/Repair Instructions · issued Mar 26, 2026

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…

    SC325_TSB_R1 · Service Bulletin/Repair Instructions · issued Feb 20, 2026

  • TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This…

    TSB_ELE399_R1 · Service Bulletin/Repair Instructions · issued Jan 23, 2026

  • PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…

    PS797 · Other · issued Dec 9, 2025

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION: EXPANSION (SC338 Flight 102) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the…

    SC338_OWNR_NQ5_102 · Emissions · issued Sep 12, 2025

  • TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage (NQ5 HEV) vehicles produced from February 15, 2022…

    TSB_ELE399 · Service Bulletin/Repair Instructions · issued Sep 10, 2025

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been revised to include additional information. New/revised sections of this bulletin…

    TSB_SC338_R1 · Emissions · issued Aug 15, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2023 Kia Sportage Hybrid has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2023 Kia Sportage Hybrid?

Other Kia Sportage Hybrid years

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Kia or NHTSA.