Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Kia K5 problems & reliability

27 owner complaints filed with NHTSA for the 2024 Kia K5, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
27
Recall campaigns
2
Fire reports
0 (0%)
Crash reports
1 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
27–31 MPG combined
City 25 · highway 33 (typical trim)
Service bulletins (TSBs)
44
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Federal crash records (FARS 20202023): 2024 Kia K5 vehicles were involved in 3 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine8
Structure7
Electrical System5
Unknown OR Other5
Forward Collision Avoidance3
Power Train3
Fuel/propulsion System2
Fuel System, Gasoline2
Service Brakes2
Seats1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

23
24
25
26

What owners report

  • My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.

    Electrical System · filed Jul 13, 2026

  • I am contacting Kia America Consumer Affairs to formally request a Goodwill Warranty Exception for the total failure of the factory infotainment and radio system in my 2024 Kia K5 LXS. The unit has completely lost Bluetooth and Apple CarPlay functionality. A certified technician has diagnosed the issue as an internal…

    Unknown OR Other · filed Jul 8, 2026

  • Vehicle was shaking really bad. Inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 Ricart Automotive Group, Car purchased [XXX]. Issues since purchasing vehicle 1. AWD Electronic Motor Failed 02/28/2024 2,715 miles. 2. Chrome Side and Rear Pieces coming off 05/12/2026 22,019 miles…

    Unknown OR Other · filed Jun 18, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

44 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Kia K5. The 10 most recent:

  • TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…

    TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026

  • TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia…

    TSB_ELE417 · Service Bulletin/Repair Instructions · issued Apr 14, 2026

  • TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: CHROME TRUNK LID MOLDING REPLACEMENT (CA2514) - This bulletin provides information regarding replacement of the chrome trunk lid molding on certain 2023-2024MY K5 (DL3a)…

    TSB_BOD350 · Service Bulletin/Repair Instructions · issued Mar 11, 2026

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288/SC288A) CLOSED & SUPERSEDED - This bulletin is now closed and superseded…

    SC288_TSB_R6_CLSD · Emissions · issued Jan 16, 2026

  • PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…

    PS797 · Other · issued Dec 9, 2025

  • TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - CLOSED AND SUPERSEDED BY SC346 - This bulletin is now closed and superseded. This bulletin provides…

    TSB_BOD322_R2_SUPERSEDED · Service Bulletin/Repair Instructions · issued Nov 21, 2025

  • TECHNICAL SERVICE BULLETIN: ITM REPLACEMENT AND ECM LOGIC IMPROVEMENT (CA2511) - This bulletin provides information to replace the Integrated Thermal Management Module (ITM) and then upgrade the Engine Control Module…

    TSB_ENG260 · Service Bulletin/Repair Instructions · issued Nov 19, 2025

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC288 FLIGHT 301) - This document is the owner renotification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5…

    SC288_OWNR_301 · Emissions · issued Oct 17, 2025

  • PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit…

    PS791 · Other · issued Aug 22, 2025

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288A) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles…

    SC288A_OWNR · Emissions · issued Jul 18, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Kia K5 has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Kia K5?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Kia or NHTSA.