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2002 Jeep Laredo problems & reliability

80 owner complaints filed with NHTSA for the 2002 Jeep Laredo. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
80
Recall campaigns
0
Fire reports
2 (3%)
Crash reports
6 (8%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
13
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

3 complaints report injuries (3 injured).

Most reported problems

ComponentComplaints
Service Brakes, Hydraulic20
Visibility18
Air Bags10
Engine and Engine Cooling10
Seats6
Electrical System5
Exterior Lighting4
Power Train4
Equipment2
Fuel System, Gasoline2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 64,125 miles (middle 50% between 38,775 and 96,960 miles), based on 48 complaints that included mileage.

under 20k
9
20–40k
4
40–60k
9
60–80k
10
80–100k
4
100–150k
10
150k+
2

Complaints by incident year

01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
19

What owners report

  • Has never been subjected to air bag recall. Air bag warning light on dash board is on. I am considering buying this jeep, laredo, 2002, today!

    Air Bags · filed Mar 18, 2019

  • The alert for the turn signal stays on when I turn my headlights on. The tail lights don't work properly, and the reverse lights do not work at all. I have seen this on the same model jeep grand cherokee laredo's on the road at night.

    Exterior Lighting · filed Dec 13, 2018

  • Tl* the contact owns a 2002 jeep laredo. While driving 20 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane where the vehicle was able to restart. The failure was persistent. The vehicle was not diagnosed or repaired. The contact stated that several components of the engine had…

    Engine · filed Jun 9, 2017

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

13 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Jeep Laredo. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Disinfectant Solution Recommended for COVID-19

    23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2002 Jeep Laredo in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Jeep Laredo?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 64,125 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.