2016 Jeep Grand Cherokee defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2016 Jeep Grand Cherokee. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• High pressure fuel pump failure
  Engineering Analysis EA23001 · opened Mar 17, 2023 · still open · led to recall 24V957

  The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engin…

• Desiccated Air Bag Inflator Rupture
  Engineering Analysis EA21002 · opened Sep 17, 2021 · still open

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to…

• Active Head Rest Inadvertent Deployment
  Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When O…