Friday, August 7, 2026
RecallGazette

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2011 Jeep Compass problems & reliability

187 owner complaints filed with NHTSA for the 2011 Jeep Compass, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
187
Recall campaigns
3
Fire reports
2 (1%)
Crash reports
7 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21–25 MPG combined
City 22 · highway 27 (typical trim)
Service bulletins (TSBs)
114
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

4 complaints report injuries (5 injured).

Federal crash records (FARS 20202023): 2011 Jeep Compass vehicles were involved in 13 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Power Train37
Engine30
Unknown OR Other27
Suspension26
Structure23
Electrical System20
Steering19
Air Bags17
Vehicle Speed Control14
Fuel/propulsion System11

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 76,000 miles (middle 50% between 42,500 and 112,500 miles), based on 123 complaints that included mileage.

under 20k
17
20–40k
11
40–60k
19
60–80k
19
80–100k
16
100–150k
30
150k+
11

Complaints by incident year

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • [XXX] [XXX] , [XXX] [XXX] 2/7/26 To Whom It May Concern, I am writing to formally express my concern regarding ongoing, critical safety issues with my vehicle, which have been increasingly dangerous while driving. These issues appear to be interconnected and involve multiple components, including the valve body…

    Electrical System · filed Feb 7, 2026

  • The contact owns a 2011 Jeep Compass. The contact stated that while driving over a railroad track at approximately 15 MPH, the vehicle suddenly decelerated and was difficult the steer. The vehicle was later towed to the local dealer, who diagnosed that the front subframe had failed due to severe corrosion, causing…

    Structure · filed Aug 7, 2025

  • The vehicle shuts off while driving at any speed. Steering locks and will not allow driver to pull over to safety.

    Electrical System · filed Apr 29, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

114 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Jeep Compass. The 10 most recent:

  • Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)

    U67 Combo Rev11 · Warranty Program/Extension · issued Jun 18, 2026

  • Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

    9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025

  • Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

    9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025

  • ACTUATOR - A/C AND HEATER

    103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025

  • ACTUATOR - A/C AND HEATER

    104087 · Service Bulletin/Repair Instructions · issued Apr 2, 2025

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

    9100196 · Service Bulletin/Repair Instructions · issued Jul 27, 2023

  • Emissions recal U67 Catalytic Converter Efficiency

    U67 Combo Rev10 · Service Bulletin/Repair Instructions · issued Jan 14, 2023

  • Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of catalytic converter efficiency

    U67 · Service Bulletin/Repair Instructions · issued Nov 1, 2022

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2011 Jeep Compass has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2011 Jeep Compass?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 76,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.