Friday, August 7, 2026
RecallGazette

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2019 Jaguar I-Pace problems & reliability

148 owner complaints filed with NHTSA for the 2019 Jaguar I-Pace, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
148
Recall campaigns
8
Fire reports
4 (3%)
Crash reports
2 (1%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
76 MPG combined
City 80 · highway 72 (typical trim)
Service bulletins (TSBs)
360
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Electrical System122
Fuel/propulsion System24
Unknown OR Other21
Power Train14
Service Brakes14
Engine8
Forward Collision Avoidance4
Steering4
Lane Departure3
Back Over Prevention1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 22,000 miles (middle 50% between 9,400 and 42,500 miles), based on 39 complaints that included mileage.

under 20k
16
20–40k
12
40–60k
7
60–80k
4
80–100k
0
100–150k
0
150k+
0

Complaints by incident year

19
20
21
22
23
24
25

What owners report

  • I own a 2019 Jaguar I-PACE that is currently subject to a battery-related safety recall issued by the manufacturer. The defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. Due to this recall, I have been advised that the vehicle is not safe to…

    Unknown OR Other · filed Apr 17, 2026

  • Jlr will not complete buyback recall at a fair price. Being cheated due to jlr dragging feet. It has been a year since fires and problem identified. No resolution.

    Electrical System · filed Apr 15, 2026

  • The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front…

    Electrical System · filed Nov 6, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

360 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Jaguar I-Pace. The 10 most recent:

  • Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

    SSM76469 - 03JUL26 · Other · issued Jul 4, 2026

  • Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

    SSM76412 - 10MAR26 · Other · issued Mar 10, 2026

  • Vehicle unable to move and/or ignition not able to turn on.

    TUCC_DEC2025_38 · Other · issued Dec 12, 2025

  • Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

    SSM76387 - 29AUG25 · Other · issued Aug 29, 2025

  • High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.

    H525v3 - 19AUG25 · Service Bulletin/Repair Instructions · issued Aug 19, 2025

  • Reverse camera grid lines missing after ipmb update

    TUCC_MAY2025_29 · Other · issued May 9, 2025

  • Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.

    SSM76320 - 05MAY25 · Other · issued May 5, 2025

  • Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.

    TUCC_APR2025_22 · Other · issued Apr 11, 2025

  • Leaking windshield that caused the water ingress on the electrical component.

    TUCC_APR2025_18 · Other · issued Apr 11, 2025

  • This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR…

    MRC_H428_N769_MAR2025_44 · Other · issued Mar 17, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2019 Jaguar I-Pace has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2019 Jaguar I-Pace?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 22,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jaguar or NHTSA.