2004 Infiniti I35 problems & reliability
35 owner complaints filed with NHTSA for the 2004 Infiniti I35, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2004 Infiniti I35 vehicles were involved in 9 fatal crashes with 8 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Air Bags → | 12 | 34% |
| Electrical System | 5 | 14% |
| Engine | 5 | 14% |
| Engine and Engine Cooling | 5 | 14% |
| Unknown OR Other | 3 | 9% |
| Equipment | 2 | 6% |
| Structure | 2 | 6% |
| Vehicle Speed Control | 2 | 6% |
| Fuel/propulsion System | 1 | 3% |
| Fuel System, Gasoline | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The red airbag light on the instrument panel IS on. I have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. It seems the airbag system should be warranted as long as the car is registered. The mfg book says if this light is on the airbag may inflate, not inflate…”
Air Bags · filed Feb 8, 2024
“The steering wheel is hard to turn and it makes a weird noise when turning it. And I have gotten things sent to me about the airbags being recalled”
Air Bags · filed Feb 24, 2022
“Engine stopped running without warning. Lost all power while driving on the road. Service engine light soon came on along with several other warning lights, engine would not restart readily and then stalled again without warning. Had to have the car towed from the road for repair. The cam shaft sensor and crankshaft…”
Electrical System · filed Sep 3, 2020
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Air Bag Inflator Rupture
Engineering Analysis EA15001 · opened Feb 24, 2015 · open · led to recall 22V945
- Air Bag Inflator Rupture
Preliminary Evaluation PE14016 · opened Jun 11, 2014 · closed Mar 2, 2015 · led to recall 15V226000
Technical service bulletins
64 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Infiniti I35. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K · Service Bulletin/Repair Instructions · issued Apr 29, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H · Service Bulletin/Repair Instructions · issued Feb 27, 2023
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J · Service Bulletin/Repair Instructions · issued Feb 27, 2023
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C · Service Bulletin/Repair Instructions · issued Feb 22, 2023
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A · Service Bulletin/Repair Instructions · issued Mar 24, 2021
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F · Service Bulletin/Repair Instructions · issued Mar 10, 2021
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Infiniti I35 has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Infiniti I35?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.