2004 Infiniti FX35 problems & reliability
120 owner complaints filed with NHTSA for the 2004 Infiniti FX35, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2004 Infiniti FX35 vehicles were involved in 11 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Latches/locks/linkages | 27 | 23% |
| Structure | 19 | 16% |
| Electrical System | 18 | 15% |
| Air Bags | 15 | 13% |
| Unknown OR Other | 13 | 11% |
| Fuel System, Gasoline | 8 | 7% |
| Exterior Lighting | 7 | 6% |
| Fuel/propulsion System | 6 | 5% |
| Seats | 5 | 4% |
| Service Brakes, Hydraulic | 4 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 60,000 miles (middle 50% between 40,752 and 90,000 miles), based on 77 complaints that included mileage.
Complaints by incident year
What owners report
“Hello dear infinity company. 1 problem is the seat belts, they don't tighten back. Problem 2: the headlights are very poorly lit and there are internal microcracks, the lamps are standard. Problem 3: Cruise control sometimes does not work and does not brake when approaching a vehicle. 4 the problem of moisture getting…”
Exterior Lighting · filed Dec 20, 2023
“The front side rails of the body of the vehicle have corroded (rusted) from the inside and have perforated the exterior of the members exposing them to further damage. In my opinion, the vehicle is no longer safe to be driven without the risk of the members collapsing and possibly causing an accident. *tr”
Structure · filed May 28, 2020
“The dashboard on this vehicle is severely deteriorating. 99% of the dashboard is has began to melt and developed medium to large size air bubbles. When it is sunny outside the bubbles create a glare on the windshield causing driving distraction. From researching this matter, there are many customer who are having the…”
Unknown OR Other · filed May 26, 2020
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Air Bag Inflator Rupture
Engineering Analysis EA15001 · opened Feb 24, 2015 · open · led to recall 22V945
- Air Bag Inflator Rupture
Preliminary Evaluation PE14016 · opened Jun 11, 2014 · closed Mar 2, 2015 · led to recall 15V226000
Technical service bulletins
71 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Infiniti FX35. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K · Service Bulletin/Repair Instructions · issued Apr 29, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H · Service Bulletin/Repair Instructions · issued Feb 27, 2023
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J · Service Bulletin/Repair Instructions · issued Feb 27, 2023
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C · Service Bulletin/Repair Instructions · issued Feb 22, 2023
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A · Service Bulletin/Repair Instructions · issued Mar 24, 2021
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F · Service Bulletin/Repair Instructions · issued Mar 10, 2021
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Infiniti FX35 has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Infiniti FX35?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 60,000 miles — budget accordingly if the car is approaching that mileage.