2004 GMC Envoy problems & reliability
367 owner complaints filed with NHTSA for the 2004 GMC Envoy, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
22 complaints report injuries (31 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2004 GMC Envoy vehicles were involved in 107 fatal crashes with 70 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 164 | 45% |
| Exterior Lighting | 39 | 11% |
| Fuel/propulsion System | 38 | 10% |
| Air Bags | 30 | 8% |
| Fuel System, Gasoline | 24 | 7% |
| Engine and Engine Cooling | 19 | 5% |
| Structure | 18 | 5% |
| Engine | 16 | 4% |
| Vehicle Speed Control | 16 | 4% |
| Power Train | 15 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 72,338 miles (middle 50% between 51,000 and 115,000 miles), based on 281 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had…”
Electrical System · filed Dec 17, 2025
“Fraudulent emissions certificate fraudulent mileage fraudulent vin emissions certificate matching an out of state texas vin [xxx] california [xxx] . Fraudulent dealer sale. Fraudulent dmv california registration and title transfer. Liquids gases odors fumes emitting from vehicle [xxx] [xxx] [xxx] have illlegal…”
Engine and Engine Cooling · filed Aug 18, 2024
“The contact owned a 2004 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormal rattling sound before the vehicle lost motive power and stalled. The vehicle was restarted and driven to the dealer to be diagnosed. The contact was informed that the engine…”
Engine · filed Jul 28, 2023
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of Headlights
Recall Query RQ17002 · opened Apr 24, 2017 · closed Mar 29, 2021
- FUEL PUMP MODULE LEAKS GASOLINE
Engineering Analysis EA07009 · opened Jul 10, 2007 · closed Aug 28, 2008
- TURN SIGNAL FAILURES
Preliminary Evaluation PE05006 · opened Feb 4, 2005 · closed May 6, 2005 · led to recall 05V198000
- BRAKE LAMP FAILURE
Engineering Analysis EA04021 · opened Aug 3, 2004 · closed Nov 4, 2004 · led to recall 04V527000
Technical service bulletins
721 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 GMC Envoy. The 10 most recent:
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…
PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…
PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…
PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…
PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized…
PIT3271P · Service Bulletin/Repair Instructions · issued Sep 6, 2024
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…
General Communication · Service Campaign · issued Aug 26, 2024
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…
24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…
16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 GMC Envoy has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 GMC Envoy?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 72,338 miles — budget accordingly if the car is approaching that mileage.