2011 Ford Focus problems & reliability
113 owner complaints filed with NHTSA for the 2011 Ford Focus. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
6 complaints report injuries (10 injured).
Federal crash records (FARS 2020–2023): 2011 Ford Focus vehicles were involved in 58 fatal crashes with 43 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 25 | 22% |
| Power Train | 20 | 18% |
| Latches/locks/linkages | 17 | 15% |
| Structure | 14 | 12% |
| Unknown OR Other | 12 | 11% |
| Steering | 10 | 9% |
| Vehicle Speed Control | 9 | 8% |
| Air Bags | 6 | 5% |
| Wheels | 6 | 5% |
| Suspension | 5 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 51,802 miles (middle 50% between 35,025 and 82,997 miles), based on 88 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2011 Ford Forcus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed power steering pump. The contact was…”
Steering · filed May 14, 2026
“The contact owns a 2011 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction and instead turned in the opposite direction. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering column. The contact…”
Steering · filed Sep 24, 2025
“I hit an animal in my way to work as I reported the accident to my insurance company they were going to cover the parts and have it towed to my choice as it was however the professional car shop wasn't able to fix the anti theft that caused my car to not turn over as I was then told to take it to the nearest Ford…”
Unknown OR Other · filed Aug 1, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
33 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Ford Focus. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Ã…
14M02 S7 · Service Bulletin/Repair Instructions · issued May 4, 2023
Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
14M01-S7 · Service Bulletin/Repair Instructions · issued Aug 26, 2019
Short-Term DPS6 Dealer Customer Handling Direction
DPS6 Dealer Com. · Service Bulletin/Repair Instructions · issued Jul 12, 2019
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify…
SSM 47976 · Service Bulletin/Repair Instructions · issued May 10, 2019
Certain 2016-2017 Model Year Focus RS Vehicles - Cylinder Head Gasket Replacement
17B32-S2 · Service Bulletin/Repair Instructions · issued Jan 29, 2019
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any…
SSM 47201 · Service Bulletin/Repair Instructions · issued Mar 30, 2018
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their…
SSM 47080 · Service Bulletin/Repair Instructions · issued Feb 14, 2018
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved…
SSM 47009 · Service Bulletin/Repair Instructions · issued Jan 10, 2018
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2011 Ford Focus in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Ford Focus?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 51,802 miles — budget accordingly if the car is approaching that mileage.