2011 Ford Fiesta problems & reliability
729 owner complaints filed with NHTSA for the 2011 Ford Fiesta, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
22 complaints report injuries (34 injured, 3 deaths reported).
Federal crash records (FARS 2020–2023): 2011 Ford Fiesta vehicles were involved in 34 fatal crashes with 27 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 366 | 50% |
| Structure | 125 | 17% |
| Engine | 107 | 15% |
| Electrical System | 96 | 13% |
| Unknown OR Other | 58 | 8% |
| Vehicle Speed Control | 57 | 8% |
| Latches/locks/linkages | 41 | 6% |
| Steering | 26 | 4% |
| Air Bags | 23 | 3% |
| Electronic Stability Control (esc) | 18 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 58,084 miles (middle 50% between 34,000 and 84,297 miles), based on 570 complaints that included mileage.
Complaints by incident year
What owners report
“While driving my car with my two little nieces in the backseat, I heard a sound that made me think a wheel was coming off. As long as I was driving straight, the vehicle seemed to be okay. But when I made a turn onto the next road, something broke underneath the car and we began to spin around. It felt like the wheels…”
Unknown OR Other · filed Oct 6, 2025
“The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The vehicle was pushed to the side of the road on several occasions. The vehicle was able to restart after 10 minutes; however, the failure recurred upon resuming…”
Power Train · filed Sep 3, 2025
“I am having issues with the fuse box under the hood. I keep shorting out on my headlights ans AC clutch relay. I've purchased new head lights (bulbs), replaced them and they still didn't work. I checked the fuses after investigation online and they have blown. I had my AC completely fixed and it ran fine for a while…”
Electrical System · filed Aug 3, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Door Latch Failures
Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000
- Door Latch Failure
Engineering Analysis EA15002 · opened Feb 27, 2015 · closed Nov 13, 2015 · led to recall 20E010000
- Door Latch Failure
Preliminary Evaluation PE14028 · opened Sep 11, 2014 · closed Mar 18, 2015 · led to recall 20E010000
Technical service bulletins
85 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Ford Fiesta. The 10 most recent:
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Ã…
14M02 S7 · Service Bulletin/Repair Instructions · issued May 4, 2023
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Certain 2011-2013 Model Year Fiesta Vehicles Operated in the USA Corrosion States Battery Junction Box Clean and Seal In some of the affected vehicles, the position of the Battery Junction Box (BJB) in the engine…
22N11 · Service Bulletin/Repair Instructions · issued Jan 13, 2023
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT…
14M02 06 · Service Bulletin/Repair Instructions · issued Nov 7, 2022
Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage…
14M02-S5 · Service Bulletin/Repair Instructions · issued Jul 30, 2021
This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer…
20B22-S4 · Service Bulletin/Repair Instructions · issued Sep 2, 2020
Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic…
SSM 49130 · Service Bulletin/Repair Instructions · issued Aug 26, 2020
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2011 Ford Fiesta has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Ford Fiesta?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 58,084 miles — budget accordingly if the car is approaching that mileage.