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2000 Ford Contour problems & reliability

199 owner complaints filed with NHTSA for the 2000 Ford Contour, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
199
Recall campaigns
4
Fire reports
1 (1%)
Crash reports
8 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21–25 MPG combined
City 19 · highway 28 (typical trim)
Service bulletins (TSBs)
91
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

7 complaints report injuries (8 injured).

Federal crash records (FARS 20202023): 2000 Ford Contour vehicles were involved in 6 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Structure79
Fuel System, Gasoline34
Unknown OR Other26
Visibility23
Electrical System16
Engine and Engine Cooling14
Air Bags9
Service Brakes, Hydraulic8
Seats5
Equipment4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 55,000 miles (middle 50% between 40,000 and 85,000 miles), based on 86 complaints that included mileage.

under 20k
3
20–40k
18
40–60k
26
60–80k
13
80–100k
12
100–150k
9
150k+
5

Complaints by incident year

99
00
01
02
03
04
05
06
07
08
10
11
12
14
19

What owners report

  • Dashboard is delaminating and peeling upward interfering with air bag deployment, defrosters and visibility. Ford has ongoing issues with this same problem on other ford products. I feel this is definitely a safety issue and quality issue. *tr

    Visibility/wiper · filed Jun 15, 2020

  • Tl* the contact owns a 2000 ford contour. The contact stated that when the brake pedal was depressed, there was an abnormal noise. In addition, the vehicle traction control activated when the brakes were activated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic where it…

    Service Brakes · filed Oct 16, 2014

  • Tl* the contact owns a 2000 ford contour. The contact stated that when the fuel tank was half full, the engine would hesitate, lose power, surge and stall. The vehicle was taken to the dealer where the fuel pump and fuel filter were replaced but the failure recurred. The manufacturer was not contacted. The vin was…

    Fuel/propulsion System · filed Mar 18, 2013

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

91 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2000 Ford Contour. The 10 most recent:

  • Ford: certain 1999-2001 model year vehicles up to 6000 lb gvwr registered in new york and certain 2001 vehicles up to 6000 lb gvwr registered in the state of maine, certified for sale in california-federal emission…

    CSP-08B01 · Service Bulletin/Repair Instructions · issued May 16, 2008

  • Guidance for cng tank inspection for vehicles produced after december 2, 1996. *tt update. *tt

    020503 · Service Bulletin/Repair Instructions · issued Mar 21, 2005

  • General (pcm) power train control module programming procedures. *tt

    042107 · Service Bulletin/Repair Instructions · issued Dec 13, 2004

  • Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt

    04189 · Service Bulletin/Repair Instructions · issued Dec 13, 2004

  • Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. Various models including 2004 f-series. *tt

    04174 · Service Bulletin/Repair Instructions · issued Sep 6, 2004

  • Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt

    041514 · Service Bulletin/Repair Instructions · issued Aug 9, 2004

  • Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt

    031501 · Service Bulletin/Repair Instructions · issued Jul 12, 2004

  • Malfunction indicator lamp illuminated with diagnostic trouble code p0420 and/or p0430/ 2.5l engine only. *tt

    04104 · Service Bulletin/Repair Instructions · issued May 21, 2004

  • Steering column shipped without crush pad - reuse original crush pad if not damaged. *tt

    041814 · Service Bulletin/Repair Instructions · issued Jan 1, 2004

  • Remote keyless entry (rke) - service tips. *tt

    03181 · Service Bulletin/Repair Instructions · issued Sep 15, 2003

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2000 Ford Contour has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2000 Ford Contour?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 55,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Ford or NHTSA.