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2009 Dodge Ram 3500 problems & reliability

105 owner complaints filed with NHTSA for the 2009 Dodge Ram 3500, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
105
Recall campaigns
5
Fire reports
2 (2%)
Crash reports
6 (6%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
39
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Steering69
Air Bags12
Suspension12
Electrical System6
Service Brakes5
Power Train4
Exterior Lighting3
Unknown OR Other3
Visibility/wiper3
Equipment2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 49,529 miles (middle 50% between 33,500 and 84,285 miles), based on 50 complaints that included mileage.

under 20k
5
20–40k
10
40–60k
13
60–80k
7
80–100k
5
100–150k
8
150k+
2

Complaints by incident year

09
10
11
12
13
14
15
16
17
18
19
20
24
25

What owners report

  • The frame is completely rotted from wheel well to wheel well on both sides of vehicle frame was completely rotted thru with judge holes completely rusted thru The vehicle was sold with no brakes sold to me and with dog chain holding the gas tank in place because fuel straps were rotted thru and bad wheel bearing that…

    Service Brakes · filed Nov 22, 2025

  • Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon …

    Service Brakes · filed Nov 14, 2024

  • I was in a bad wreck on the freeway going freeway speed 60mph I hit a jersey barrier that caused me to roll my truck and not one of my airbags went off this accident happened in september 2018 I shattered my collarbone due to hitting the steering wheel and have had surgery's done and my collarbone will never be the…

    Air Bags · filed Jul 11, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

39 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Dodge Ram 3500. The 10 most recent:

  • Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

    S1203000003 REV.A · Service Bulletin/Repair Instructions · issued Jun 26, 2026

  • LAMP - DOME

    103774 · Service Bulletin/Repair Instructions · issued May 1, 2025

  • Plate - Planetary

    101232 · Service Bulletin/Repair Instructions · issued Oct 30, 2024

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…

    9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023

  • Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number…

    9004009 · Service Bulletin/Repair Instructions · issued Apr 7, 2021

  • Disinfectant Solution Recommended for COVID-19

    23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2009 Dodge Ram 3500 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Dodge Ram 3500?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 49,529 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Dodge or NHTSA.