2017 Dodge Journey defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2017 Dodge Journey. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Vehicle entrapment
  Engineering Analysis EA24003 · opened Aug 1, 2024 · still open

  The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or …

• Back up camera failure
  Preliminary Evaluation PE24006 · opened Feb 27, 2024 · closed Sep 26, 2025

  On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images,…

• Active Head Rest Inadvertent Deployment
  Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When O…