2020 Dodge Grand Caravan problems & reliability
19 owner complaints filed with NHTSA for the 2020 Dodge Grand Caravan, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2020 Dodge Grand Caravan vehicles were involved in 18 fatal crashes with 8 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 8 | 42% |
| Air Bags | 5 | 26% |
| Electrical System | 4 | 21% |
| Engine | 2 | 11% |
| Seat Belts | 2 | 11% |
| Unknown OR Other | 2 | 11% |
| Exterior Lighting | 1 | 5% |
| Fuel/propulsion System | 1 | 5% |
| Latches/locks/linkages | 1 | 5% |
| Steering | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic. This is the fourth Chrysler/Dodge vehicle I have owned that has experienced a substantially similar…”
Power Train · filed Jun 30, 2026
“catalytic convert failure No complaints from dealer ship No inspection was done warning light came on”
Fuel/propulsion System · filed Nov 15, 2025
“The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and…”
Electrical System · filed Aug 14, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
50 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Dodge Grand Caravan. The 10 most recent:
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 · Service Bulletin/Repair Instructions · issued Jan 10, 2024
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100229 · Service Bulletin/Repair Instructions · issued Sep 20, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Suspected engine coolant leak.
S2307000002 · Service Bulletin/Repair Instructions · issued Aug 31, 2023
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93120 · Service Bulletin/Repair Instructions · issued Aug 30, 2023
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93023 · Service Bulletin/Repair Instructions · issued Aug 30, 2023
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim…
93019 · Service Bulletin/Repair Instructions · issued Aug 23, 2023
Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
93005 · Service Bulletin/Repair Instructions · issued Aug 23, 2023
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
9100196 · Service Bulletin/Repair Instructions · issued Jul 27, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Dodge Grand Caravan has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Dodge Grand Caravan?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.