2025 Ford Explorer vs 2025 Toyota Grand Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2025 Ford Explorer | 2025 Toyota Grand Highlander |
|---|---|---|
| NHTSA complaints | 98 | 71 |
| Recall campaigns | 20 | 3 |
| Service bulletins (TSBs) | 181 | 38 |
| Investigations | 0 | 1 |
| Crash reports | 7 | 0 |
| Fire reports | 0 | 0 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–24 | 27–36 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Ford Explorer | Toyota Grand Highlander |
|---|---|---|
| Power Train | 15 | 15 |
| Electrical System | 22 | 5 |
| Engine | 7 | 11 |
| Service Brakes | 15 | 2 |
| Structure | 7 | 9 |
| Forward Collision Avoidance | 12 | 3 |
| Fuel/propulsion System | 3 | 11 |
| Visibility/wiper | 9 | 3 |
Symptoms owners describe
| Brake problems | 5 | 0 |
| Stalling | 0 | 6 |
| Overheating | 0 | 6 |
2025 Ford Explorer
2025 Toyota Grand Highlander
Compare all Ford Explorer vs Toyota Grand Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.