2023 Kia Sorento Hybrid vs 2025 Kia Sorento Hybrid
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Kia Sorento Hybrid | 2025 Kia Sorento Hybrid |
|---|---|---|
| NHTSA complaints | 30 | 37 |
| Recall campaigns | 2 | 2 |
| Service bulletins (TSBs) | 46 | 27 |
| Investigations | 0 | 0 |
| Crash reports | 1 | 1 |
| Fire reports | 0 | 0 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 34–37 | 34–36 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Kia Sorento Hybrid | Kia Sorento Hybrid |
|---|---|---|
| Engine | 12 | 19 |
| Fuel/propulsion System | 10 | 12 |
| Power Train | 5 | 15 |
| Electrical System | 7 | 8 |
| Vehicle Speed Control | 1 | 3 |
| Structure | 3 | 0 |
| Visibility | 3 | 0 |
| Lane Departure | 2 | 1 |
Symptoms owners describe
| Loss of power | 0 | 18 |
| Check engine light | 0 | 7 |
2023 Kia Sorento Hybrid
2025 Kia Sorento Hybrid
Compare all Kia Sorento Hybrid vs Kia Sorento Hybrid years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.