2020 Ford Explorer vs 2020 Volvo XC90
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Ford Explorer | 2020 Volvo XC90 |
|---|---|---|
| NHTSA complaints | 1,185 | 29 |
| Recall campaigns | 33 | 7 |
| Service bulletins (TSBs) | 357 | 248 |
| Investigations | 3 | 1 |
| Crash reports | 35 | 2 |
| Fire reports | 10 | 2 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 19–28 | 21–27 |
| Median reported incident mileage | 25,500 mi | — |
Reported problems side by side
| Component | Ford Explorer | Volvo XC90 |
|---|---|---|
| Power Train | 465 | 3 |
| Electrical System | 182 | 8 |
| Engine | 112 | 6 |
| Back Over Prevention | 104 | 1 |
| Service Brakes | 80 | 4 |
| Forward Collision Avoidance | 68 | 1 |
| Visibility/wiper | 55 | 0 |
| Exterior Lighting | 51 | 0 |
Symptoms owners describe
| Stalling | 58 | 0 |
| Shifting problems | 58 | 0 |
| Loss of power | 43 | 0 |
| Hesitation / surging | 37 | 0 |
| Vibration / shaking | 32 | 0 |
| Clunking / rattling | 32 | 0 |
| Check engine light | 28 | 0 |
| Electrical failures | 11 | 0 |
2020 Ford Explorer
2020 Volvo XC90
Compare all Ford Explorer vs Volvo XC90 years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.