2020 Ford Explorer vs 2020 Hyundai Palisade
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Ford Explorer | 2020 Hyundai Palisade |
|---|---|---|
| NHTSA complaints | 1,185 | 520 |
| Recall campaigns | 33 | 5 |
| Service bulletins (TSBs) | 357 | 174 |
| Investigations | 3 | 1 |
| Crash reports | 35 | 13 |
| Fire reports | 10 | 6 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 19–28 | 21–22 |
| Median reported incident mileage | 25,500 mi | 5,860 mi |
Reported problems side by side
| Component | Ford Explorer | Hyundai Palisade |
|---|---|---|
| Power Train | 465 | 38 |
| Engine | 112 | 123 |
| Electrical System | 182 | 42 |
| Visibility/wiper | 55 | 114 |
| Back Over Prevention | 104 | 4 |
| Suspension | 35 | 60 |
| Service Brakes | 80 | 12 |
| Forward Collision Avoidance | 68 | 17 |
Symptoms owners describe
| Stalling | 58 | 46 |
| Shifting problems | 58 | 0 |
| Loss of power | 43 | 14 |
| Hesitation / surging | 37 | 11 |
| Vibration / shaking | 32 | 24 |
| Clunking / rattling | 32 | 28 |
| Check engine light | 28 | 22 |
| Electrical failures | 11 | 0 |
2020 Ford Explorer
2020 Hyundai Palisade
Compare all Ford Explorer vs Hyundai Palisade years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.