2020 Chrysler Pacifica vs 2021 Chrysler Pacifica
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Chrysler Pacifica | 2021 Chrysler Pacifica |
|---|---|---|
| NHTSA complaints | 170 | 368 |
| Recall campaigns | 5 | 7 |
| Service bulletins (TSBs) | 551 | 675 |
| Investigations | 2 | 2 |
| Crash reports | 7 | 11 |
| Fire reports | 3 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–30 | 20–30 |
| Median reported incident mileage | 37,000 mi | 52,500 mi |
Reported problems side by side
| Component | Chrysler Pacifica | Chrysler Pacifica |
|---|---|---|
| Electrical System | 64 | 149 |
| Engine | 52 | 140 |
| Power Train | 38 | 119 |
| Fuel/propulsion System | 9 | 75 |
| Steering | 32 | 16 |
| Back Over Prevention | 3 | 28 |
| Vehicle Speed Control | 5 | 22 |
| Forward Collision Avoidance | 5 | 16 |
Symptoms owners describe
| Check engine light | 21 | 66 |
| Stalling | 14 | 44 |
| Loss of power | 12 | 45 |
| Hesitation / surging | 8 | 0 |
| Electrical failures | 8 | 6 |
| Misfire / rough idle | 6 | 0 |
| Overheating | 6 | 0 |
| Vibration / shaking | 0 | 6 |
2020 Chrysler Pacifica
2021 Chrysler Pacifica
Compare all Chrysler Pacifica vs Chrysler Pacifica years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.